Emergency Dispatcher jobs in Frisco, TX

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Emergency Communications Specialist (9-1-1 Dispatcher)
  • North Texas Emergency Communications Center
  • Carrollton, TX FULL_TIME
  • Summary of Duties: The Emergency Communications Specialist (ECS) receives and processes requests for service for police, fire, and EMS. Demonstrates a strong leadership presence that promotes the NTECC mission, vision, and strategic plans. This position works independently under the general supervision of the Operations Supervisor and collaborates with NTECC personnel as well as customers.
    Essential Job Functions :
    • Answers emergency and non-emergency call requests for service for police, fire, and emergency medical assistance for member agencies; prioritizes and dispatches emergency responders and appropriate resources; coordinates with other agencies, citizens, and businesses to gather information, make referrals, or dispatch assistance, including mutual aid requests.
    • Relays pertinent information to public safety personnel (police, fire, medical) via radio in a concise, organized, and understandable manner; monitors radio traffic and provides immediate information and assistance.
    • Utilizes the CAD system to maintain status and awareness for a variety of public safety and personnel (police, fire, medical), resources and incidents; documents updates and changes in the CAD system as required; notifies key supervisory and management personnel on critical incidents.
    • Conducts computer searches through local, state, and national databases, interprets and provides information to the requesting officer; confirms stolen property, wanted persons, and missing persons; enters data into TCIC/NCIC as requested; sends and receives teletypes, completes regional warrant confirmations for member agencies and processes all appropriate paperwork to ensure accurately and timely notification to confirming agencies and member cities.
    • Supports the NTECC culture by assisting co-workers as needed with guidance and training.
    • Supports the relationship between the NTECC and the public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and NTECC staff.
    • Maintains high level of confidential and sensitive information in a discrete and professional manner.
    • Maintains the integrity, professionalism, values, and goals of the NTECC by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
    • Punctual and regular attendance at work; work the assigned schedule and comply with the timekeeping policies and procedures. Able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).
    • Performs other duties as assigned.
    • Lateral pay available for licensed 9-1-1 Telecommunicators/Dispatchers
    • Must be at least 18 years of age.
    • Must pass all applicable pre-employment screenings to include a drug screen and background investigation.
    • Communicate clearly and concisely, relay details accurately both verbally and in writing.
    • Must read, write, and speak English.
    • A valid Texas Driver’s License may be required or be able to obtain one within 90 days of employment.
    • Must be able to pass FBI criminal background fingerprint check and comply with state and federal requirements for criminal justice information security standards.
    Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
    License and Certification:
    • Position requires successful completion of all required certifications within (1) year and continuous education training for current license(s). Certifications include Texas Commission on Law Enforcement (TCOLE) Public Safety Telecommunicator License; NCIC/TCIC full access, CPR, IAED Emergency Medical Dispatch and IAED Emergency Fire Dispatch.
    • Depending on the needs of the NTECC, additional licenses and certifications may be required.
    Physical Demands and Working Environment:
    Work performed is primarily an office classification in a call center/dispatch environment, although standing in work areas and walking between work areas may be required . Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone and radio. Positions in this classification occasionally (daily, weekly, or monthly) bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
    Employees work in an office environment with moderate noise levels, controlled temperature conditions, and minimal direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
    The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Work is performed in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment.
    The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required . NTECC is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, genetic information, or any protected class in accordance with the law. NTECC provides reasonable accommodation for its employees and the public with disabilities, including veterans. For more information, please contact NTECC Administrative Services.
    Must be available to respond to critical issues during non-business hours.
  • 2 Days Ago

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Emergency dispatcher
  • Hired by Matrix
  • Irving, TX FULL_TIME
  • At-a-Glance : Are you ready to build your career by joining a Regional Service & Solutions? If so, our client is hiring an Emergency Alarm Dispatcher! What You’ll Do : Provides support for monitoring ...
  • 21 Days Ago

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Emergency Communications Specialist/Dispatcher
  • City of Grapevine
  • Public Safety Building, TX FULL_TIME
  • Emergency Communications Specialist New Hire Incentive:$600 Paid upon hire ($300 for part-time)$300 Paid upon completion of a successful completed the field training program ($150 for part-time)$300 P...
  • 20 Days Ago

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Emergency Alarm Dispatcher
  • Ampcus, Inc
  • Irving, TX FULL_TIME
  • Emergency Alarm Dispatcher Provides support for monitoring and processing alarms received within the Central Monitoring Station (CMS). Receives processes and dispatches emergency calls to responsible ...
  • 1 Month Ago

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Emergency Dispatcher - 2nd Shift- Bilingual
  • Kings III of America, LLC
  • Coppell, TX FULL_TIME
  • DescriptionTop 100 Workplace in Dallas: Kings III is honored to have been recognized by the Dallas Morning News as a Top 100 Workplace in Dallas and on the national scale for Top Workplaces USA. Resul...
  • 14 Days Ago

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Dispatcher
  • Dry Force Water Removal Specialists
  • Irving, TX FULL_TIME
  • Position: Dry Force is searching for Dispatchers with an emergency-services background, to contribute to the success of a quickly growing small company. You will work with our A Dispatch Team and be r...
  • 20 Days Ago

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0 Emergency Dispatcher jobs found in Frisco, TX area

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Warehouse Operations Supervisor
  • PGL
  • Grand Prairie, TX
  • Job Details Level Experienced Job Location RH2 Station - Grand Prairie, TX Position Type Full Time Education Level High ...
  • 3/28/2024 12:00:00 AM

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Purchasing Manager
  • Tri Pointe Homes Holdings, Inc.
  • Plano, TX
  • Overview: Are you interested in joining a company culture where accountability, top performance, and teamwork are valued...
  • 3/27/2024 12:00:00 AM

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Installation Coordinator
  • WelStaff
  • Coppell, TX
  • Job Description Job Description We are honored to have been recognized by the Dallas Morning News as a Top 100 Workplace...
  • 3/26/2024 12:00:00 AM

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Emergency Communications Specialist - NETCOM
  • City Of Keller
  • Keller, TX
  • Job Description Job Description Regional Emergency Communications Emergency Communications Specialists earn an additiona...
  • 3/26/2024 12:00:00 AM

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Vice President of Purchasing
  • Tri Pointe Homes Holdings, Inc.
  • Plano, TX
  • Overview: Tri Pointe Homes values heart leadership in our team leaders. We are looking for leaders that can practice wis...
  • 3/26/2024 12:00:00 AM

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Police Officer
  • Town of Little Elm, Texas
  • Little Elm, TX
  • REQUIRES A TCOLE PEACE OFFICER LICENSE JOB SUMMARY The Patrol Officer is responsible for a variety of duties that are ne...
  • 3/25/2024 12:00:00 AM

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Assistant Store Manager
  • Ross
  • Dallas, TX
  • GENERAL PURPOSE : Responsible for the management and supervision of all areas assigned by the Store Manager and follows ...
  • 3/25/2024 12:00:00 AM

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Intelligence Operations Specialist
  • Allied Universal® Executive Protection and Intelligence Services
  • Richardson, TX
  • Overview Allied Universal® Executive Protection and Intelligence Services, North America's leading specialized protectio...
  • 2/16/2024 12:00:00 AM

Frisco is a city in Collin and Denton counties in Texas. It is part of the Dallas–Fort Worth metroplex, and is approximately 25 miles (40 km) from both Dallas Love Field and Dallas/Fort Worth International Airport. The city population was 116,989 at the 2010 census. As of April 1, 2019, the city had an estimated population of 186,087. Frisco was the fastest-growing city in the United States in 2017, and also the fastest-growing city in the nation from 2000 to 2009. In the late 1990s, the northern Dallas-Fort Worth metroplex suburban development tide hit the northern border of Plano and spilled...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$38,204 to $48,645
Frisco, Texas area prices
were up 2.2% from a year ago

Emergency Dispatcher in Rochester, NY
Not everyone is cut out for a career in emergency dispatching, as is evident from this profession’s high turnover rate.
December 28, 2019
Emergency Dispatcher in Pierre, SD
Dispatchers who work at PSAPs must complete approved telecommunicator courses.
November 28, 2019
Like the job of a first responder, emergency dispatchers most often work within their own communities, thereby serving the citizens who live there.
February 13, 2020
Emergency Dispatcher in Harrisburg, PA
Fairbanks Emergency Communication Center is Hiring Dispatchers.
November 28, 2019