Emergency Dispatcher jobs in Arizona

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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EMERGENCY DISPATCHER
  • U.S. Marine Corps
  • Yuma, AZ FULL_TIME
  • Duties

    • You will confirm the location and type of emergency (e.g., type of fire, medical emergency, vehicle accident) to dispatch manpower and vehicles required for the situation.
    • You will monitor the status of emergency services and personnel to determine the availability of fire, medical, and police response units.
    • Use a dispatch communication software program (e.g., Computer Aided Dispatch [CAD], Automated Location Information [ALI], two-way radio console, automated alarm transmitting equipment) in emergency situations to communicate dispatch instructions.
    • You will explain information to emergency personnel (e.g., law enforcement, emergency medical services [EMS], fire personnel) to dispatch personnel to the reported incident.

    Requirements

    Conditions of Employment

    • Must be a US Citizen.
    • Must be determined suitable for federal employment.
    • Must participate in the direct deposit pay program.
    • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
    • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
    • Males born after 12-31-59 must be registered for Selective Service.
    • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
    • This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
    • Must be capable of obtaining Department of Defense (DOD) certification as a Telecommunicator I and II. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining certification for “Hazardous Material Awareness”. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining a Cardio-Pulmonary Resuscitation (CPR) certification and maintain the certification by recertifying every 2 years. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining an Emergency Medical Dispatcher (EMD) certification and maintain the certification by recertifying every 2 years. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining an Emergency Fire Dispatcher (EFD) certification and maintain the certification by recertifying every 2 years. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining an Emergency Police Dispatcher (EPD) certification and maintain the certification by recertifying every 2 years. Employee has 6 months from their entrance on duty to obtain certification.
    • Must be capable of obtaining an NCIC or National Crime Information Center certification Level B and maintain the certification by recertifying every 2 years. Employee has 6 months from their entrance on duty to obtain certification.

    Qualifications

    Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing some or all of the following Emergency Dispatcher duties: 1) Dispatching emergency vehicles; 2) Performing incoming and outgoing multi-phone line operations; 3) Assessing incoming emergency calls with Standard Operating Procedures or guidelines to determine the proper course of action; and 4) Dispatching in a high volume/urgent environment.

    Additional qualification information can be found from the following Office of Personnel Management website:
    https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

    Additional information

    This position is covered by the Department of Defense Priority Placement Program.

    Additional vacancies may be filled by this announcement.

    A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

    Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

    ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

    Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

    PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

    This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.

    This position requires rotating shift work.

    This position requires evening and weekend work.


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

    When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies:

    • COMPUTER LITERACY
    • EMERGENCY DISPATCHING PROCESSES AND PROCEDURES
    • INFORMATION MANAGEMENT
    • ORAL COMMUNICATION
    • VEHICLE DISPATCHING PROCESSES AND PROCEDURES


    You will be evaluated and rated under Category Rating selection procedures. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.

    If you meet the qualification requirements, your application will be placed in one of three categories:

    Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
    Highly Qualified-Candidates in this category possess good skills and experience above the minimum requirements for announced position.
    Qualified- Candidates in this category meet the minimum experience requirements for announced position.

    If selected, you may be required to provide supporting documentation.

    If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

    Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    All qualifications requirements must be met by the closing date of this announcement.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.

      A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

      Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.

      Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified.

      Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor

      Are you a disabled veteran or claiming 10-point veterans' preference?
      If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.

      You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). http://www.opm.gov/forms/pdf_fill/SF15.pdf.

      Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

      Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • How to Apply

      Click the Apply Online button to create an account or log in to your existing USAJOBS account.

      To apply for this position, you must provide a complete Application Package which includes:
      1. Complete resume with relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
      2. Complete assessment questionnaire. For a quick preview of the assessment questionnaire click here: https://apply.usastaffing.gov/ViewQuestionnaire/12347382
      3. Supporting documentation

      Failure to submit a complete application package will result in an ineligible rating and loss of consideration.

      Your complete application (resume, assessment questionnaire, and all supporting documents) must be received by 11:59 pm Eastern Standard Time (EST) on 03/22/2024. Applications received after 03/22/2024 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed.

      Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately.


      You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

      Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

      It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

      Agency contact information

      Department of Navy EIC

      Email

      doneic@us.navy.mil

      Address

      MARINE CORPS AIR STATION YUMA
      MCAS
      Yuma, AZ 85369
      US

      Next steps

      When the application process is complete, your complete application (resume, assessment questionnaire, and all supporting documents) will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements.

      Generally, only best qualified candidates will be referred to the hiring manager. Sometimes well qualified andminimally qualified candidates are referred. Occasionally, candidates eligible for priority consideration are referred, and no other candidates are referred.

      The hiring manager may choose to conduct interviews.

      You will be notified of our rating and referral decision. If you are referred, you will be notified when a hiring decision is made.

      NOTE: If you have any questions or need assistance, please email the DON Employment Information Center at DONEIC@us.navy.mil

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.

    A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

    Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.

    Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified.

    Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor

    Are you a disabled veteran or claiming 10-point veterans' preference?
    If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.

    You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). http://www.opm.gov/forms/pdf_fill/SF15.pdf.

    Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

    Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


    Help

    This job is open to

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    U.S. Citizens

  • 1 Month Ago

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Emergency Communications Dispatcher
  • Yuma County
  • Yuma, AZ FULL_TIME
  • This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined on education and experience at the time of offer. **Applications are sought on behalf of the Sherif...
  • 18 Days Ago

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Emergency Services Dispatcher
  • US United States Army Installation Management...
  • Yuma, AZ FULL_TIME
  • Duties Operate a variety of radio transmitters and receivers. Monitor and respond to police radio transmissions, dispatching appropriate emergency and non-emergency units. Relay information and messag...
  • 19 Days Ago

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Emergency Communications Dispatcher - Temporary
  • Yuma County
  • Yuma, AZ TEMPORARY
  • This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined on education and experience at the time of offer. **Applications are sought on behalf of the Sherif...
  • 14 Days Ago

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Dispatcher
  • Plumbing Masters: Plumbing, Drains & Water Heaters
  • Phoenix, AZ FULL_TIME
  • We are looking for a motivated Dispatcher that likes to have fun and enjoys a challenge at work.What's in it for you:All the benefits- We pay 100% of each employees health, dental and vision - Blue Cr...
  • 19 Days Ago

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Dispatcher
  • Parker & Sons
  • Tucson, AZ FULL_TIME
  • Overview Parker and Sons is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every da...
  • Just Posted

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Customer Service Agents - Onsite in Kansas City, MO
  • Johnson Controls
  • Kansas City, MO
  • Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advanceme...
  • 4/25/2024 12:00:00 AM

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Network Technician
  • TengoInternet
  • San Antonio, TX
  • Job Description Job Description A growing 21-year-old company located near the Quarry Shopping Center and the San Antoni...
  • 4/25/2024 12:00:00 AM

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Public Safety Communications Operator - FULL TIME **Starting $21/ hr
  • Consolidated Dispatch Agency
  • Monticello, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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911 Communications Specialist (911 Emergency Dispatch)
  • Greenwood Village
  • Englewood, CO
  • The City of Greenwood Village welcomes your interest for the position of 911 Communications Specialist with the police d...
  • 4/24/2024 12:00:00 AM

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Public Safety Communications Operator - PART-TIME *Increase $21/ hr
  • Consolidated Dispatch Agency
  • Tallahassee, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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Public Safety Communications Operator - FULL TIME **Starting $21/ hr
  • Consolidated Dispatch Agency
  • Tallahassee, FL
  • Job Description Job Description The CDA employs THE FIRST OF THE FIRST RESPONDERS. Public Safety Communications Operator...
  • 4/24/2024 12:00:00 AM

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Customer Service Agent-Onsite in Aurora CO
  • Johnson Controls
  • Aurora, CO
  • Company Description Job Description Customer Service Agents and/or Dispatchers Needed: Starting at $16-$18 hourly based ...
  • 4/23/2024 12:00:00 AM

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Armed Security Guards & Patrols
  • IRON DELTA SECURITY
  • Los Angeles, CA
  • Job Description Job Description Armed Security Guards & Patrols - We are looking for Armed Security Guards for Standing ...
  • 4/21/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Emergency Dispatcher jobs
$37,625 to $47,904

Emergency Dispatcher in Columbus, OH
A variety of tasks come into play as 911 Dispatchers work to coordinate the appropriate response to callers’ situations.
October 05, 2019
Emergency Dispatcher in Philadelphia, PA
New Jersey has set statewide training standards for telecommunicators who work at Public Safety Answer Points, or PSAPs; these are the centers where 911 calls are first received.
November 12, 2019
Emergency Dispatcher in Shreveport, LA
We’re responsible for taking the 911 calls, dispatching the units (fire fighters, paramedics, and police officers) to the scene and keeping everyone up to date on what is going on.
November 25, 2019