Education Specialist - Museum conducts research activities concerned with educational programs and services in a museum. Creates and distributes educational materials and publications for museum visitors and may be responsible for conducting staff training sessions. Being an Education Specialist - Museum may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Education Specialist - Museum occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. To be an Education Specialist - Museum typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Seasonal Playologist (Seasonal Visitor Services Specialist)
Summary
The Seasonal Playologist (also known as Seasonal Visitor Services Specialist) is responsible for assisting the Visitor Services Coordinator with the facilitation and implementation of safe, inclusive play on Museum grounds. As a key team member, the Seasonal Playologist ensures a positive experience for visitors through direct interaction and visitor support in indoor and outdoor Museum exhibit spaces. Additionally, this position will provide support for the Museum's programs and events as needed. This position runs for about 6 months, depending on operational needs.
Job Responsibilities
· Cheerfully greet all visitors entering and leaving the Museum.
· Provide all visitors with outstanding guest services to ensure a positive experience as they utilize exhibits.
· Check in visitors using point-of-sale system.
· Promote and sell museum memberships and merchandise.
· Perform opening and closing procedures in exhibit areas and at front desk as required.
· Answer visitor inquiries via telephone and in person.
· Perform a thorough cleaning of the Museum at the end of each day, or more frequently as needed.
· Provide educational and interactive experiences through play.
· Assist in the set-up and tear-down of scheduled Museum programming and events.
· Reset and clean exhibits and play spaces.
· Report any maintenance needs noticed throughout the gallery to Visitor Services Coordinator.
· Ensure a safe, welcoming environment for all by monitoring that Museum rules and code of conduct are followed.
· De-escalate situations with a calm, positive, and customer-centered attitude while creatively problem-solving and referring and/or reporting all issues to the Visitor Services Coordinator.
· Assist with organization of lost and found items.
· Assist with basic data entry projects, mailings, restocking retail and other projects as assigned.
· Assist in special duties as assigned.
Qualifications
· 18 years of age or older.
· High school diploma or equivalent required.
· Bilingual skills (Spanish) strongly preferred.
· Ability to positively accept direction and complete tasks with attention to detail and high degree of accuracy required.
· Ability to maintain professional behavior under pressure required.
· Must be punctual, with reliable transportation.
· Must be available to work weekends and holidays when the Museum is open.
· Customer service experience in a retail, restaurant, entertainment, or museum setting preferred.
· Experience leading activities for young children preferred.
Physical Requirements
Work Environment
Position Details
This is a part-time, temporary, non-exempt position, reporting to the Visitor Services Coordinator.
Hours: Up to 29 hours per week.
The pay range for this position is $17.50 - $18.50 per hour.
Please Note: This position requires a mandatory background security screening and proof of COVID-19 vaccination.
To Apply
Email your cover letter with availability, résumé, and 3 referencesas a PDF or Microsoft Word attachment with the subject line: “Seasonal Playologist – your name”.
About the Children’s Museum of Sonoma County
The Children’s Museum of Sonoma County (CMOSC) is a non-profit organization founded in 2005 with the mission to inspire curiosity and creativity through joyful, transformative experiences.
The Children's Museum of Sonoma County is an Equal Opportunity Employer.
Job Type: Part-time
Pay: $17.50 - $18.50 per hour
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Work Location: In person
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