ERP Project Manager jobs in Ann Arbor, MI

The Dining Room Manager is the greatest asset to the business as they set the tone for the shift and manage every aspect of the restaurant. The Manager embodies our values and leads by making values-based decisions; staying in-tune with and refusing to compromise on our culture and standards for excellence. Contributes to the team and the bottom line by making each decision with intention and by following through on opportunities that arise when you’re in command. 

CORE DUTIES & RESPONSIBILITIES

Leadership & Development:

Consistently demonstrates self-awareness and self-management in order to be a great leader and teammate. Leads with a positive and productive mindset, influencing and coaching the team toward our goals. Deliberate and prepared to provide positive, uplifting, and educational pre-shifts daily. Experts and utmost authority on what is expected of the frontline staff. 

Values in Action:

Operates with integrity and a high level of professionalism at all times. Manages and inspires the culture of the The Dixboro Project team by demonstrating our culture, not standing for violations and embodying our values. Exhausts their resources to bring clarity and resolution to any situation presented. 

Service & Hospitality:

Responsible for setting the tone and staff morale for each shift. Experience makers, building lasting relationships and bringing guests back. Improve the overall guest experience by having a strong presence on the floor and engaging with our guests and team to ensure excellent service. 

Operations:

Ensuring all functions of the restaurant are operating in flow and supporting each department throughout each shift; knowing where to be and when to be there by having a pulse on the restaurant. Prioritizes the importance of following good processes consistently in order to run a smooth and efficient operation. 

Staff Relations:

Be an approachable leader that operates with professional boundaries and an ability to communicate and uphold expectations with clarity. Responsible for the overall performance of the frontline team by supporting, coaching and holding each member accountable for their role and responsibilities. Educator of the staff on all aspects of the restaurant: menu specifications, products/vendor sourcing, processes, specials, facilities, etc. 

Safety & Sanitation:

Maintain a safe and stable work environment for the entire staff. Enforce sanitary practices for food handling, general cleanliness, and maintenance of the entire restaurant. Inform the appropriate parties of any repair and maintenance needed and follow up. Upholding the highest standards and unwilling to compromise on standards of safety, hospitality, and service. Responsible for ensuring our facilities are pristine, safe, and hospitable for all guests and staff at all times. 

Cost Management:
Makes decisions based on budgets and Profit & Loss statements. Understands the impact that decisions have on the bottom line. Responsible for every person on shift; upholds and oversees clock-in efficiency and accuracy. Ensures productivity of our greatest resource (our people). Responsible for watching waste and takes action to correct it. 

Sales & Business Growth:

Contributes and implements ideas for ways to add value, increase sales and productivity, and how to save money for the business. Looks for opportunities to increase guest check average and maximize our seating daily. 

Administrative:

Proficiently manage POS transactions, end of day reporting, cash handling procedures, and all other essential business functions. Takes responsibility and follows-through with urgency to ensure issues are resolved that occur on shift, communicating with the Accounting Team and other stakeholders as needed. 

ADDITIONAL EXPECTATIONS 

• Possess self management skills
• Willing to make mistakes and take courage
• Emotionally intelligent and prioritizes well-being
• Models, teaches, and coaches on a high level of hospitality toward self and others
• Takes responsibility for their contribution in the team trust and integrity
• Refuses to compromise on our standards 
• Is solution-oriented with a growth mindset 
• Persistent in the pursuit of excellence