ERP Analyst analyzes business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications. Coordinates with cross-functional teams to gather requirements by understanding workflow, goals, and processes. Being an ERP Analyst acts as liaison between the development teams and business stakeholders to ensure that ERP solutions align with business objectives. Documents business requirements, functional specifications, and process maps to serve as a reference for the organization. Additionally, ERP Analyst analyzes system performance and user feedback to identify opportunities to improve processes and ERP functionality. Generates and monitors regular reports to ensure the reliability, security, and efficiency of ERP applications. Requires a bachelor's degree. Typically reports to a manager. The ERP Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an ERP Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
ERP Customer Support Analyst II
Location: US Remote, Temple, TX preferred
Employee Level: Individual Contributor
Career Level: Mid-Level
What You Need:
About the Job:
PDI Technologies is recruiting for exceptional software customer support to add to our team in Temple, TX. PDI seeks to recruit and develop outstanding professionals that can maximize the use of emerging technologies to create innovative solutions for our customers. We do this while remaining committed to superior customer service. Support Consultants are advanced customer support staff, providing high-touch customer service on any escalated issues and sustained support to customers experiencing software issues.
What You’ll Do
Why PDI Technologies?
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.
We offer:
Our Commitment to Diversity, Inclusion & Belonging
At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
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