ERP Administrator is responsible for the administration of an organization's ERP system to facilitate reliable performance, integrity, and security. Processes, validates, and maintains ERP data to ensure accurate system records. Being an ERP Administrator monitors ERP security and manages user access and permissions. Assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches. Additionally, ERP Administrator documents ERP system processes and may conduct end-user training to promote effective use and best practices. Tracks and manages support requests to ensure timely resolution of issues or bugs. Maintains, generates, and analyses ERP reports to support organizational planning. Requires a bachelor's degree. Typically reports to a manager. The ERP Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an ERP Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Performs very complex programming work requiring an expert understanding of City information technology infrastructure. Consults with customer as a business partner in planning all aspects of information technology projects to meet future needs. Ensure the proper configuration, efficiency, and security of City applications. Assists with staff members in developing and implementing technical solutions. Establishes procedural standards and guidelines for work projects. Maintains knowledge of best practices. Performs other related work as assigned.
Information specific to the position:
Individuals in this position must have extensive knowledge of Infor applications and tools or experience with development/automation on other ERP platforms. Ability to collaborate with Business personnel pertaining to technical support and process improvement. Ability to lead technical conversations and consult with the vender where needed. Perform advanced-level work around design, development and automation. Knowledge of cloud based Data Warehouses and Relational Databases with the ability to build integrations/interfaces to move data between systems.