ERP Administrator is responsible for the administration of an organization's ERP system to facilitate reliable performance, integrity, and security. Processes, validates, and maintains ERP data to ensure accurate system records. Being an ERP Administrator monitors ERP security and manages user access and permissions. Assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches. Additionally, ERP Administrator documents ERP system processes and may conduct end-user training to promote effective use and best practices. Tracks and manages support requests to ensure timely resolution of issues or bugs. Maintains, generates, and analyses ERP reports to support organizational planning. Requires a bachelor's degree. Typically reports to a manager. The ERP Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an ERP Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
The ERP Application Support Analyst provides support for all applications and systems identified within College of Eastern Idaho’s (CEI’s) Application portfolio. This includes, but is not limited to, Ellucian Colleague, Canvas, Recruit, Advise, Informer, Etrieve, and various other higher education applications.
This position works closely with fellow members of the Enterprise Applications team, others in the IT department, CEI staff and faculty, and support staff from other applications’ companies to provide both functional and technical support that allow the college to function.
The incumbent must demonstrate a commitment to working through complex problems, documenting troubleshooting done, and solving issues with a high level of accuracy and must also enjoy working directly with clients.
The incumbent must exemplify CEI’s mission, vision, and values acts in accordance with our policies and procedures
College of Eastern Idaho (CEI) offers full-time employees a generous benefit package. For information about our medical, dental, vision, disability, and life insurance benefits please visit the Office of Group Insurance. Exempt employees are able to choose between two retirement plan options; TIAA and VALIC. Information may be found at https://www.tiaa.org/public/tcm/cei or https://idahoedu.valic.com/plan-details.
Additional benefits include vacation, sick, and holiday leave; tuition benefits; and a selection of voluntary benefits.