ERP Administrator is responsible for the administration of an organization's ERP system to facilitate reliable performance, integrity, and security. Processes, validates, and maintains ERP data to ensure accurate system records. Being an ERP Administrator monitors ERP security and manages user access and permissions. Assists and supports the planning, testing, and deployment of new ERP modules, upgrades, and patches. Additionally, ERP Administrator documents ERP system processes and may conduct end-user training to promote effective use and best practices. Tracks and manages support requests to ensure timely resolution of issues or bugs. Maintains, generates, and analyses ERP reports to support organizational planning. Requires a bachelor's degree. Typically reports to a manager. The ERP Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an ERP Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
ABOUT THE ROLE
The primary role of the ERP Administrator is to provide management and oversight of the ERP system. This position covers a range of responsibilities such as involvement in and approval of enhancements and changes to the system, documentation and training for end-users, troubleshooting issues that arise, testing and approval of new vendor builds, and coordination of facility migrations into Deacom.
This person would also have an understanding of various user roles and responsibilities in the system as well as general knowledge of business processes related to ERP System. They would communicate with different departments regarding their business needs and issues found, function as the liaison between our business users and ERP system vendor, and follow-up on various issues and system enhancement requests. This position reports to the Application Services Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES