EHR Project Manager, Sr. is responsible for the coordination and completion of complex projects involving the planning, design, and implementation of EHR (electronic health record) software applications. Oversees all aspects of projects. Being an EHR Project Manager, Sr. sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Additionally, EHR Project Manager, Sr. resolves any development issues or team member performance issues. Prepares project status reports. Requires Epic, Cerner, or similar product certification. Typically requires a bachelor's degree. Requires EPIC Certification. Typically reports to a manager or head of a unit/department. The EHR Project Manager, Sr. manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an EHR Project Manager, Sr. typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Looking for a career where you can make a difference every day? The Call Center Program Manager (PM) ensures the overarching functions of the assigned site meet contractual deliverables and Serco goals while supporting successful delivery of all contractual obligations within the timeframes specified within the contract. Direct supervisory oversight of the assigned operations managers to ensure successful completion of all work in functional areas and service lines, including ensuring appropriate staffing levels for Serco and subcontractors among other management duties.
As the Program Manager, you will:
To be successful in this role, you must have:
Other Preferred Experience
If you are interested in supporting and working with our customers and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.