Job ID: A24-021
Location: Lincoln
About Our Family:
Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.
Your Valued Contributions:
The Electronic Health Record Application Specialist maintains and optimizes the EHR, such as table building and system administration. Provides end user support for daily EHR/PM operations. Acts as a system resource.
- Acts as software resource for the health center.
- Oversees daily operations of EHR/PM and implements changes or improvements as necessary.
- Troubleshoots internal EHR/PM issues raised by AHC staff, including connection issues; gathers incident reports from EHR/PM Liaison and reports all issues to software company liaison and Health Information & Privacy Manager. Monitors EHR operations at all assigned sites and troubleshoots any issues through remote connection.
- Serves as a liaison for Information System Division, troubleshooting and resolving issues.
- Maintains assigned system administration tables which may include, document builder, file maintenance updates, and any assigned system administration tables within the software for medical products.
- Keeps the HI department informed of staff software issues, needs and problems.
- Processes daily internal support calls and tickets. Contacts 3rd party software vendors to log all issues unresolved internally.
- Verifies interface applications are started daily and are monitored for any errors or failures throughout the business day.
- Complete interface monthly data validations to ensure data is mapping appropriately.
- Updates and maintains Immunization and medication administration fields as requested by clinical staff.
- Responsible for maintaining third party interfaces for outside labs and hospitals.
- Responsible for user account maintenance for EHR and 3 party applications that interface with EHR.
Required Training & Experience:
- Ability to use the Electronic Health Records system at an advanced level effectively.
- Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite.
We’re Here For You:
Supporting Balance: As a part of our family, you will work full time (40 hours/week) in our Lincoln location with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered.
Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees, as well as professional courtesy within our clinics.
Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance.
Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program.
Ready To Get Started?
Only applications through our Careers page at www.alconahealthcenter.org/careers/ will be accepted.
Resumes and cover letters are accepted and welcomed in addition to your completed application.
Questions can be sent to pschaedig@alconahc.org
Fighting Against Discrimination:
Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages.
Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777. An EOE.