EHR Application Analyst, Sr. plans, analyzes, designs and modifies EHR (electronic health record) software applications, including encoding, testing, debugging and installing to support the implementation of one or more software modules. Consults with users to identify current operating procedures and to clarify program objectives. Being an EHR Application Analyst, Sr. may be expected to write documentation describing program development, logic, coding, and corrections. Typically requires a bachelor's degree. Additionally, EHR Application Analyst, Sr. requires EPIC Certification in one or more dedicated modules, such as Scheduling, Emergency Room, Patient Registration, or other medical specialty. Typically reports to a supervisor or manager. The EHR Application Analyst, Sr. work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an EHR Application Analyst, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
OVERVIEW:
The Application Support Analyst supports users of the MarketProminence™ application by providing solutions to client enhancement requests or application issues. The Application Analyst will be required to demonstrate the aptitude to become an expert user in the modules of MarketProminence. The Application Analyst will also be testing and document new version s of software releases. The Application Analyst is responsible for ensuring customer satisfaction in every step of the client enhancement and unexpected behavior analysis. You will be required to track detailed information about each customer's service or support request and document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication with customers and other team members is essential to be successful.
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COMMITMENT TO DIVERSITY & INCLUSION:
We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@mhk.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Benefits Snapshot:
Paid Time Off