EAP Manager manages, designs, and implements policies and procedures relating to a company's Employee Assistance Program (EAP). Ensures that inpatient and outpatient counseling and care facilities meet company standards. Being an EAP Manager provides training to management for dealing with medical and behavioral problems. Provides counseling to employees in the program. Additionally, EAP Manager requires a bachelor's degree. Typically reports to a director. The EAP Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an EAP Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The EAP Clinical Manager is responsible for managing and providing services for EAP accounts within the client book of business alongside the Director, EAP Solutions. The EAP Clinical manager is responsible for clinical quality management and supervision of the clinical staff, providing confidential counseling and guidance. Services provided will include counseling services, training and facilitation of workshops, consultation, critical incident response, and program promotion. This role is 90% client facing and consists of 10% administrative duties.
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