EAP Counselor jobs in Ontario, CA

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The Onsite EAP Consultant is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Consultant may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. 

The work schedule will be 16 hours a week. The preferred schedule would be Wednesday through Saturday from 4-8pm or Tuesday through Friday 4-8pm. 

Primary Responsibilities:

• Conduct solution focused consultations; helping clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse and community-based resources
• Assist with referrals for members needing ongoing/additional services
• Provide limited after care monitoring
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
• Provide crisis intervention and management support in response to Critical Incidents
• Conduct formal and informal trainings for managers and employees  and facilitate educational support groups
• Promote EAP services  (e.g. wellness seminars, Health fairs, Lunch & Learns) to ensure utilization
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate electronic case management system (s) within departmental time frame
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
• Other duties as assigned by manager

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed masters level behavioral health professional or licensed PhD or PsyD in a behavioral health field with unrestricted license
• 3 years of Clinical or EAP experience (post graduate)
• Computer hardware and software proficiency

Preferred Qualifications:

• CEAP Qualification
• Experience in settings such as EAP, managed care, private or public clinics, with emphasis on behavioral health, substance use disorders, and work place issues. Training in EAP, workplace and organizational dynamics
• Understanding or experience in Brief Solution Focused Therapy
• Proven solid written and verbal communication skills
• Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
• Proven solid organizational skills with the ability to manage stressful situations and multiple competing

California Residents Only: The hourly range for California residents is $27.07 to $53.08 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.