e-Commerce Manager jobs in Palmer, AK

JOB DESCRIPTION

Manage the overall day-to-day operations of the store s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Interview, select and hire candidates to staff the on-line shopping department
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Train associates on all functions and duties of the order selector and customer attendant roles
- Lead team in the planning, implementation and execution of e-Commerce s initiatives
- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
- Assist in the analysis and response to the competitive landscape
- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
- Execute best practices to determine appropriate substitutions in the event of an out of stock
- Follow processes for streamlining collection of orders, products, checkouts and delivery
- Report inventory issues such as out of stock items to department heads in a timely manner
- Troubleshoot equipment and devices for e-Commence department
- Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
- Report all issues with item shelf allocation to division KOMPASS team
- Monitor and control expenses for the department
- Ensure preventative maintenance is being performed on all equipment in the department
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

- High School Diploma or GED
- Any prior experience in the selection and hiring process
- Any proven supervisory experience
- Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
- Strong leadership skills
- Excellent oral/written communication skills
- Proficient in Microsoft Office
- Strong organization skills
- Ability to stoop, kneel, or crouch several times per hour
- Must be able to stand for extended periods of time and/or walk constantly

Desired
- Bachelor's Degree
- Any experience with and knowledge of Point of Sale (POS)

#RetailHourly

Job Type: Full-time

Pay: $68,000.00 - $76,650.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• This position requires applicants to be at least 18 years of age or older. Are you 18 years of age or older? Yes or No only please.

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Relocate:

• Anchorage, AK 99507: Relocate before starting work (Required)

Work Location: In person