e-Commerce Manager jobs in Maryland

e-Commerce Manager manages the development, deployment, and maintenance of e-commerce websites. Oversees e-commerce site developers to ensure that e-commerce sites are built and expanded based on evolving technology and business needs. Being an e-Commerce Manager creates and implements processes and procedures for integrating e-commerce sites with backend systems, including pricing, inventory, and customer relationship databases. Requires knowledge of common web development languages (e.g., HTML, Java, PHP, JSP, ASP.NET, Python, AJAX.) Requires a bachelor's degree. Additionally, e-Commerce Manager typically reports to a director or head of a unit/department. The e-Commerce Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an e-Commerce Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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E-Commerce Account Manager
  • IRONMARK
  • Annapolis, MD FULL_TIME
  • Job Summary

    The E-Commerce Account Manager is responsible for nurturing and growing relationships with our Enterprise E-Commerce accounts, driving revenue growth and ensuring a seamless experience for our customers and their end users. The E-Commerce Account Manager manages portal activity, participates in store builds, and reviews monthly reports. You will use your excellent communication, time-management, and project management skills to collaborate with cross-functional teams to optimize product listings, marketing strategies, and customer engagement while delivering exceptional customer service and ensuring customer satisfaction.

    Essential Functions and Responsibilities

    • Serve as Project Manager on Enterprise Accounts client store builds, working with the Director of Company Stores and E-Commerce team members to plan and deliver exceptional products and service.
    • Act as the lead in new store builds, working with clients to obtain product details, user profiles, and other needed information.
    • Serve as Project Manager for E-Commerce account customer’s offline order requests, supporting cross-selling initiatives and ensuring customer satisfaction with the customer’s overall Ironmark experience.
    • Receive Sales Team and customer inquiries and requests, obtain and assemble information and specifications.
    • Manage event fulfillment stores, working with the Warehouse team to ensure that shipments are on schedule and that inventory is received in a timely manner.
    • In accordance with established departmental processes and workflows, accurately use Project Management Software, ERP Software, Web-to-Print Platforms and other software used by the department to efficiently build stores, resolve customer requests, and to collaborate with cross-functional teams.
    • Maintain all store spreadsheets, ensuring up-to-date entry of data that will feed analysis and the creation of reports.
    • Document standard operating procedures (SOPs) and user guides for each client to provide internal teams with needed client information and to assist with continuous improvement.
    • Develop and analyze quarterly reports pertaining to users, products, inventory, activity, and more to evaluate performance and identify needs.
    • Conduct regular client meetings, developing the meeting itinerary as well as following up on tasks and actions items that are developed during the meetings.
    • Track schedule and progress of projects, providing updates to sales, clients, internal team members, and management, ensuring that agreed upon milestones, schedules, and deadlines are met.
    • Troubleshoot issues that may arise during the e-commerce project lifecycle, proposing and implementing solutions to keep projects on track.
    • Stay up-to-date with industry trends and emerging technologies in e-commerce.

    Essential knowledge, Skills, and Abilities

    • Excellent communication and customer service skills.
    • Exceptional project management, time-management, and organizational skills.
    • Team-oriented mindset and approach
    • Must thrive under tight deadlines and effectively manage multiple projects simultaneously.
    • Customer-centric
    • Detail Oriented
    • Proficient in ERP software (Pace), Project management software (Wrike), and Web-to-Print software (PageDNA, Marcom, Shopify) used to input and track sales orders.
    • If not currently proficient, comfort with technology and ability to quickly become proficient in organizational software used to input and track orders.
    • Proficient in the operation of Windows computer systems and Microsoft Suite.
    • Familiarity with graphic design concepts, layouts, and visual aesthetics.

    Education and Experience

    • Minimum Education Requirement:
    • High School Diploma (or equivalent)
    • Minimum Industry Experience:
    • Three (3) years of experience in a production environment.
    • Previous sales, print, or customer relations position within the graphic industry or related field.

    Physical Requirements

    • The ability to move within the office environment, including walking, standing, and sitting for extended periods.
    • Sufficient visual acuity to read written documents, view computer screens, and identify product details.
    • Ability to communicate effectively and clearly with team members and clients, both in person and via phone or video calls.
    • Ability to lift and carry items and printed material, which may weigh up to 30 pounds.
    • Willingness to occasionally travel to attend client or vendor meetings, industry events, and other business- related activities as required.

    EEO Statement


    Ironmark provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.


    Other Duties


    Please note that your job may change on a temporary or regular basis according to the needs of my department or company without it being specifically included in the job description. Duties, responsibilities, and activities may change at any time with or without notice.


    Located just outside Columbia, MD, Ironmark is an equal-opportunity employer with excellent benefits and an energetic, teamwork environment. To apply to any of our open positions please contact Human Resources at hr@ironmarkusa.com.

  • 20 Days Ago

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Manager, E-Commerce
  • Goodwill of Central and Northern Arizona
  • Frederick, MD FULL_TIME
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand...
  • 6 Days Ago

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Assistant Manager, E-Commerce
  • Goodwill of Central and Northern Arizona
  • Frederick, MD FULL_TIME
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand...
  • 6 Days Ago

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Manager, E-Commerce
  • Goodwill of Central & Northern Arizona
  • MD Centralized Processing/MD E, MD FULL_TIME
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand...
  • 6 Days Ago

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Assistant Manager, E-Commerce
  • Goodwill of Central & Northern Arizona
  • MD Centralized Processing/MD E, MD FULL_TIME
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand...
  • 6 Days Ago

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Product Manager (e-Commerce B2B)
  • Fincons Group
  • Vimercate, MD FULL_TIME
  • Fincons Group è una società di consulenza IT che da 40 anni progetta il futuro digitale di aziende leader sui mercati internazionali. Forte della propria capacità di anticipare ed interpretare i nuovi...
  • 12 Days Ago

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e-Commerce Manager in New Haven County (Hybrid)
  • Nesco Resource, LLC
  • Orange, CT
  • Our growing client in Orange CT is in need of an eCommerce Manager to lead its Digital Revolution! Drive our online tran...
  • 3/28/2024 12:00:00 AM

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E Commerce Manager (Shipping, Listing, Returns, Customer Service)
  • Daves Auto Accessories
  • Los Angeles, CA
  • Job Description Job Description Job Summary: Conducting product research, and making listings for items to be sold. Pack...
  • 3/28/2024 12:00:00 AM

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Ecommerce Manager
  • J.R.Dunn Jewelers
  • Pompano Beach, FL
  • Overview: As an E-commerce Manager, you will play a pivotal role in strategizing with our e-commerce director and market...
  • 3/28/2024 12:00:00 AM

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E-Commerce Manager
  • Blundstone USA
  • New Brunswick, NJ
  • We are searching for an experienced E-Commerce Associate to join the Blundstone USA team! This is a full-time position r...
  • 3/27/2024 12:00:00 AM

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Ecommerce Manager
  • J.R.Dunn Jewelers
  • Lighthouse Point, FL
  • Overview: As an E-commerce Manager, you will play a pivotal role in strategizing with our e-commerce director and market...
  • 3/26/2024 12:00:00 AM

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Ecommerce Manager
  • NAKEDCASHMERE
  • Santa Monica, CA
  • NakedCashmere is seeking an entrepreneurial and driven E-commerce Manager to lead the online presence of Nakedcashmere.c...
  • 3/24/2024 12:00:00 AM

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Manager, E-Commerce
  • Maryland Centralized Processing Warehouse (Frederick, MD)
  • Frederick, MD
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retai...
  • 3/19/2024 12:00:00 AM

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Assistant Manager, E-Commerce
  • Maryland Centralized Processing Warehouse (Frederick, MD)
  • Frederick, MD
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retai...
  • 3/19/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for e-Commerce Manager jobs
$131,041 to $182,269

e-Commerce Manager in Albany, NY
Therefore, the e-commerce industry is constantly growing and the demand for its qualified personnel is growing.
January 05, 2020
e-Commerce Manager in Grand Rapids, MI
Managing e-commerce sites from build to implementation and beyond, proposing further developments and upgrades of e-commerce sites.
February 15, 2020
e-Commerce Manager in Yakima, WA
As an online sales manager, you are responsible for coordinating the processes of distribution of services and products via the Internet.
December 08, 2019