Drug Safety/Medical Information Specialist jobs in North Dakota

Drug Safety/Medical Information Specialist is responsible for collecting, monitoring, processing, and distributing adverse event reports and information queries for investigational and marketed products. Reviews safety and medical information for the assigned products, including safety components of protocols and studies for assigned drugs. Being a Drug Safety/Medical Information Specialist may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Drug Safety/Medical Information Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Support Specialist - Telecom Customer Care & Billing Software
  • National Information Solutions Cooperative (NISC)
  • Mandan, ND FULL_TIME
  • Please note: full remote work for this team is taken under consideration for applicants coming in with prior Utility and Coop Industry experience and/or NISC software experience. Applicants from outside the Industry or without a good understanding and baseline knowledge of NISC software will need to be local to the Mandan, North Dakota, office and able to work on-site during the week to maximize training and learning. A hybrid office/work-from-home schedule is a possibility in these instances after training. The work schedule will be discussed during the interview process.

    We will not be able to consider candidates for a fully remote position without the requirements above being met.

    Primary Responsibilities

    Would you like to build a career with a company with a focus on building relationships and challenging you to grow in your career? NISC is ranked in ComputerWorld’s Best Places to Work survey for fourteen consecutive years and we are looking for a qualified individual to join our Telecom Support team. Become part of a team that is responsible for providing exceptional customer service and technical support while supporting NISC Member/Customers in their use of NISC’s applications. This highly motivated person will assist customers in all aspects of application support including troubleshooting, training, and on-going support.

    What you will do in this role:

    • Provide superior customer support to internal and external customers in all encounters.
    • Assist customers in all aspects of application support including troubleshooting, training, and on-going support.
    • Prepare Change Requests (CRs) and follow-up to resolution.
    • Perform research of difficult application problems, resolves issues for Member/Customers who are using and recommends changes or enhancements as directed.
    • Facilitate and follow up with Member/Customers on difficult requests and procedures.
    • Assist with mass communications to Member/Customers.
    • Assist with software release process.
    • Gather, maintains and audits Member information in the configuration database.
    • Utilize all support tools as directed.
    • Convey customer feedback to product development staff as appropriate.
    • Perform on-site training or deliver remote application training to Member/Customers via Web Tools.
    • Provide after hours support.
    • May develop and deliver training to co-workers as assigned.
    • May prepare materials and deliver National IT Learning Center classes.
    • May prepare materials and deliver Member information Conference (MIC) sessions.
    • May be called upon to assist in other support areas.
    • May be called upon to participate on design teams regarding application enhancements.
    • May be called upon to participate in testing of new product development or enhancements.
    • May be required to travel to customer sites.
    • Other duties as assigned.

    Desired Job Experience

    • Generally requires 3-5 years of product usage or support experience either at NISC or similar related experience.
    • Basic knowledge of NISC's products’ features and functionality.
    • Basic knowledge of Project Management processes and theory.
    • Basic knowledge of Service Level Management (SLM) best practices.
    • Basic knowledge of the Utility or Telecom industry a plus.
    • Familiarity with other integrated applications and services.

    Important Skills

    • Excellent verbal and written interpersonal and communication skills.
    • Excellent presentation and training skills.
    • Excellent telephone etiquette and an ability to deal effectively with Member/Customers.
    • Excellent research and problem solving skills with a strong attention to detail.
    • Strong PC skills.
    • Ability to effectively lead, influence and teach others.
    • Ability to organize and prioritize.
    • Ability to interact in a positive manner with internal and external contacts.
    • Ability to work independently, as well as in a team environment
    • Ability to travel as often as necessary to meet the goals and objectives of the position.
    • Commitment to NISC’s Statement of Shared Values.

    Desired Education

    Bachelor's degree in a business-related field or equivalent experience.

    Minimum Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.

     

  • 9 Days Ago

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Health information specialist
  • Ciox Health
  • Minot, ND FULL_TIME
  • Overview Who we are... Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health. We are a data logistics company for healthcare whose produc...
  • 24 Days Ago

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Information Desk Specialist
  • CHI St Alexius Bismarck
  • Bismarck, ND FULL_TIME
  • OverviewSince 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our trad...
  • Just Posted

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Health information specialist
  • CIOX Health
  • Bismarck, ND FULL_TIME
  • Health Information Specialist I (Bismarck, ND) Job Locations US-ND-Bismarck Requisition ID 2024-35132 of Openings Category (Portal Searching) Operations Position Type (Portal Searching) Employee Full-...
  • Just Posted

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Product Information Specialist
  • Cloverdale Foods
  • Mandan, ND FULL_TIME
  • The product information Specialist owns data gathering, input and publications for Cloverdale and Blue Ribbon products. The primary responsibility of the Product Information Specialist is to input, up...
  • Just Posted

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Information Technology Specialist (IT)
  • US Air Force Global Strike Command
  • Minot, ND FULL_TIME
  • Duties Installs, upgrades, and maintains software. Performs system software control functions. Determines whether new software is needed or if existing programs can be enhanced. Installs or removes so...
  • 7 Days Ago

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Brookings, SD
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Chatfield, MN
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Creston, IA
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Dubuque, IA
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Benson, MN
  • Position: Broadband Specialist I Currently seeking applicants from Clinton, Graceville, Wheaton, and Morris. Who we are:...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I- Jackson, Mt. Vernon, Leroy, Grove Hill areas
  • Mediacom Communications Corporation
  • Thomasville, AL
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Medical Information Specialist - Cardiovascular
  • The Carolan Group
  • Boston, MA
  • Job Title: Medical Information Specialist (Cardiovascular) Company Overview: Join a dynamic and innovative biotech compa...
  • 3/27/2024 12:00:00 AM

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Laboratory Diagnostics Medical Information Specialist -Remote within the US
  • Siemens Corporation
  • Newark, DE
  • Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more pe...
  • 3/26/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Drug Safety/Medical Information Specialist jobs
$63,224 to $78,606