Practice Manager/Operations Director Job Responsibilities
- Fulfill Program Administrator Role as outlined by Virginia Administrative Code.
- Develop, implement, and enforce company procedures according to agency, state,
federal, and accreditation standards.
- Establish and maintain community relationships.
- Plan and administer managerial, operational, fiscal, and reporting components of the
organization.
- Ensure the safety and well-being of staff and clients through the development and
implementation of policies and procedures addressing health and safety accreditation
standards.
- Participate in the Performance Improvement Plan for client care, staff retention, and
staff performance.
- Supervise all staff and ensure they are assigned duties based on education, experience,
competency, and job description.
- Maintain a system for review and credentials.
- Conduct annual performance reviews of all staff.
- Ensure that policies for documentation in the client record are adhered to and timely.
- Complete all trainings for orientation/annual required by program, state, and Joint
Commission.
Practice Manager/Operations Director Job Qualifications
- Bachelor’s degree in chemical dependency, psychology, social work, counseling, nursing
(with a specialty in nursing/health administration, nursing/counseling education or a
clinical specialty in the human services), public administration, business management or
another related field required
- 2 years of experience in a human service agency, preferably in a drug and alcohol
setting, which includes supervision of others, direct service and program planning; or
the equivalent experience required
- Assessed competence in administering and providing services to individuals, families,
and/or clients required
- Management skills in addressing human resources and financial matters required
- Ability to coordinate the organization’s services with other community resources
required
- Master’s Degree in medicine, chemical dependency, psychology, social work,
counseling, nursing (with a specialty in nursing/health administration,
nursing/counseling education or a clinical specialty in the human services), public
administration, business management or another related field preferred
- 5 years of experience in a human service agency, preferably in a drug and alcohol
setting, which includes supervision of others, direct service and program planning
preferred