Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Reports to: Special Project Manager
Position Summary
The United Association National Pension Fund, located in Alexandria, Virginia, seeks a dynamic and organized Mail and Documentation Service Supervisor to efficiently oversee the day-to-day operations of the Documentation Services Department. This critical position involves supervising a team responsible for sorting, distributing, and processing incoming and outgoing mail, overseeing scanning and imaging workflows, reception management,
managing the procurement, overseeing usage, and handling the financial aspects of office supplies, and collaborating with other department stakeholders and staff to identify areas of advancement and drive workflow improvements. The ideal candidate should possess strong leadership skills, effective supervisory techniques, and the ability to navigate diverse and multiple priorities.
The United Association National Pension Fund (UANPF), founded in 1968, is one of the largest multi-employer defined benefit pension funds. With over $6.3 billion in plan assets, We are responsible for administering retirement benefits nationwide for over 160,000 hardworking members of the United Association National Pension Fund and their families.
If you are a results-driven professional with a passion for process optimization and team leadership, we invite you to apply and contribute to our continued success. We would love to have you as a part of our team.
For further information about the Fund and its initiatives, we invite you to explore our website at https://uanpf.org/.
Core Competencies
Responsibilities
Procedural Documentation:
Financial Management:
Records Management:
Communication and Conflict Resolution:
Confidentially Agreement
All information about the Fund Office, its clients, personnel, functional and financial operations is proprietary and to be held in strict confidence. Such information is not to be discussed with persons outside the office under any circumstances and should not be discussed with persons inside the office except on a need-to-know basis.
Probationary Period
For the initial 90 days of employment, the Documentation Services Supervisor must work full-time and daily at our Alexandria, VA office.
Salary and Compensation
This position offers a competitive salary and a comprehensive benefits package 100% funded by the employer.
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