Documentation Supervisor jobs in Mesquite, TX

Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 22 Days Ago

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Documentation Associate
  • Dean Technology, Inc.
  • Addison, TX FULL_TIME
  • DescriptionCome Join the Dean Technology Team!DTI offers competitive salaries, excellent health, dental, life insurance and work/life balance in a challenging and rewarding environment. We are experie...
  • 25 Days Ago

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Director Clinical Documentation Integrity
  • Children's Health
  • Dallas, TX FULL_TIME
  • Job Title & Specialty Area: Director Clinical Documentation Integrity Department: Coding and CDI Location: Trinity Job Type: Remote Why Children’s Health? At Children's Health, our mission is to Make ...
  • 11 Days Ago

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Business Documentation Specialist - I
  • Judge Group, Inc.
  • Richardson, TX FULL_TIME
  • Job DescriptionLocation: Richardson, TX Salary: TBD Description: As part of this network transformation, you will help build one network engineered for growth for all lines of business. ? Perform GIS/...
  • 13 Days Ago

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SOP Documentation Contractor
  • INSPYR Solutions
  • Irving, TX CONTRACTOR
  • Job DetailsTitle: SOP Documentation ConsultantLocation: Irving, TX (This role is onsite)Duration: 4 to 6 monthsCompensation: $30.00 to $40.00 hourly on w.2Work Requirements: , Holders or Authorized to...
  • Just Posted

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Vehicle Documentation Specialist
  • RumbleOn
  • Irving, TX FULL_TIME
  • RumbleOn, the nation's largest retailer of powersports vehicles and first omnichannel customer experience in powersports, is in rapid growth mode. We are seeking to add a key position to our Cash Offe...
  • 4 Days Ago

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0 Documentation Supervisor jobs found in Mesquite, TX area

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Sr. Project manager
  • The Judge Group
  • Dallas, TX
  • Description: This position is responsible for leading projects (and/or multiple subprojects of a program) of various siz...
  • 4/19/2024 12:00:00 AM

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Assistant Operation Manager (Japanese Bilingual Preferred) #11159
  • Actus Consulting Group
  • Dallas, TX
  • Job Description Job Description General Position Summary This position is responsible for coordinating vessel operations...
  • 4/19/2024 12:00:00 AM

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Manager, Remote Operations Center (ROC)
  • National Grid Renewables
  • Dallas, TX
  • National Grid Renewables is a leading North American renewable energy company based in Minneapolis, Minnesota, with sate...
  • 4/17/2024 12:00:00 AM

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Paralegal Supervisor
  • Freeman Mathis & Gary, LLP
  • Dallas, TX
  • Freeman Mathis & Gary is a dynamic and growing 350+ lawyer national litigation firm, with thirty-six offices in twenty-o...
  • 4/17/2024 12:00:00 AM

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VP, Third Party Risk Governance Manager
  • MBK Search
  • Dallas, TX
  • Third-Party Risk Governance Manager The TPR Governance Manager will lead design of break/fix and enhancement process and...
  • 4/17/2024 12:00:00 AM

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VP, TPRM Ongoing Monitoring Manager
  • MBK Search
  • Dallas, TX
  • Third Party Risk Support & Ongoing Monitoring Manager Lead responses in regulatory matters, including exams and meetings...
  • 4/17/2024 12:00:00 AM

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Director of Yardi Systems
  • Thomas Edwards Group
  • Dallas, TX
  • Job Description Job Description JOB DESCRIPTION Job Summary: Our client is seeking a dynamic and experienced Director of...
  • 4/17/2024 12:00:00 AM

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Bilingual General Manager
  • Community Choice Financial Family of Brands
  • Sunnyvale, TX
  • Overview: As a Bilingual General Manager ("GM"), you will lead the success of your store and team by setting the bar hig...
  • 4/2/2024 12:00:00 AM

Mesquite is a suburban city located east of the city of Dallas. Most of the city is located in Dallas County, though a small portion extends into Kaufman County. As of 2017 census estimates the population was 143,949, making it twenty-first most populous city in the U.S. state of Texas. Mesquite is positioned in the crossroads of four major highways (Interstates 30, 635, 20, and U.S. Route 80), making locations such as downtown Dallas, Lake Ray Hubbard, Dallas Love Field, and DFW International Airport, accessible. According to legislative action, the city is the "Rodeo Capital of Texas". In 20...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Documentation Supervisor jobs
$87,233 to $112,461
Mesquite, Texas area prices
were up 2.2% from a year ago

Documentation Supervisor in Fort Wayne, IN
Knowledge of Federal regulatory rules regarding documentation and coding desirable.
December 28, 2019
Documentation Supervisor in Houston, TX
On average, a Master's Degree is the highest level of education for a Documentation Supervisor.
December 01, 2019
Documentation Supervisor in Danbury, CT
Performs other duties as described under SUPERVISOR (clerical jobs) Master Title.
February 18, 2020