Documentation Manager jobs in Grand Rapids, MI

We are actively looking to add a Product Documentation Specialist to our QA Team.

This extremely flexible position could be temporary or permanent, full- or part-time, a hybrid of remote & in-person. It will be focused mainly on results and will require excellent organizational skills, strong attention to detail, and the ability to work idependently while also effectively working with cross-functional teams.  This position will involve creating, revising, and storing documents relating to our product SKUs and ensuring that all documents are organized and easily accessible.

• Capable of writing complex information in a clear and concise manner
• Learning products inside and out so that you can create/update documentation & answer questions
• Communicating and coordinating with colleagues, customers and vendors as necessary
• Ensure internaly & external customer satisfaction and provide professional customer support
• Work with QA team, Sales & Procurement to create supporting documentation
• Work with cross-functional team in support of the Company’s goal
• Other duties as assigned
• This position has no supervisory responsibilities

Qualifications/Requirements include:

• Associate’s degree or equivalent work experience required
• Bachelor’s degree in Food, Business or Communication field preferred
• Technical writing experience preferred
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Proficiency in Microsoft Office, Adobe Acrobat, and Salesforce or similar software
• Ability to manage multiple projects, as well as resources, in a dispersed organization
• Excellent verbal and written communication skills
• Effective team player with ability to perform in fast-paced, high growth environment
• Ability to work independently
• Accuracy and attention to detail
• Abide by all relevant SOPs as per Company policy as they are related to the position
• Abide by the company’s safety, quality, environmental, and HR policies at all times
• Must be able to comply with GMP requirements
• Professionalism and self-motivation to provide excellent customer service

Pay rate based upon candidate's level of experience

Other benefits include:

• A growing company with a family feel
• A variety of affordable benefit options (Medical, Dental, Vision, etc.)
• Paid Time Off and Holiday Pay
• 401(k)

Nutra Food Ingredients, LLC is a professional ingredient supplier for the Nutrition, Pharmaceutical and Food & Beverage industries since 2004. Our goal is to always supply the highest-quality ingredients to our customers, and to satisfy the end user’s needs to a quality healthy life.

We specialize in: Collagen, Gelatin, Collagen Protein Peptides, Bovine Bone Broth, Veggie Protein, Polyol Sweeteners such as Xylitol, Erythritol, Maltitol and Sorbitol, Fiber Ingredients such as; Inulin, Pea and Soy Fiber, and an array of Intensive Sweeteners. The majority of ingredients are offered in both conventional and/or USDA/NOP certified Organic versions, as well as Gluten-Free and NON GMO Project Verified.

As a trusted supplier to the Pharmaceutical, Nutraceutical and Food & Beverage industries, we customize our products to meet customer specifications. We guarantee the highest level of quality, always consistent materials and the most competitive price for our clients.

With so many distribution points and key ties to manufacturing around the world, we ensure on-time delivery to our customers.

Our offices and warehouses are located in Grand Rapids, Michigan; Santa Fe Springs & Carson, California;  Edison, New Jersey; Bolingbrook, IL; and Montreal, Canada.

We have experience in supporting: Nutritional Bar Manufacturers, Cosmetic Manufacturers, Food and Beverage Processors, Pharmaceutical and Supplement Processors, and many more.