Dividend Clerk, Sr. jobs in Nevada
Dividend Clerk, Sr. calculates, collects, and distributes dividends to clients. Keeps records regarding dividends paid. Being a Dividend Clerk, Sr. verifies stock ownership on record date. May require an associate degree. Additionally, Dividend Clerk, Sr. typically reports to a supervisor or manager. The Dividend Clerk, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dividend Clerk, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Dividend Clerk, Sr. jobs
Dividend, Bancorp Resolution Team Lead
- Dividend
-
Las Vegas, NV
FULL_TIME
-
About DividendAt Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look and see if you think you'd be a good fit for Dividend.About Dividend:Founded in 2013 in San Francisco, Dividend is a leading fintech point-of-sale lender for residential solar and home improvement financing. We created an easy straightforward process that enhances installer’s ability to close deals fast, and help borrowers finance their projects seamlessly.In May 2022, Dividend Finance became a division of Fifth Third Bank. We understand you’re investing your time, energy and experience into our company, so it’s important to us that we also invest in you. We aim to be the best part of your career journey through career development, a competitive benefits package, a flexible work schedule, a generous time away policy, and a company culture that fosters authentic work relationships, bold ideas, and empowered customers.Our team is growing:A Subject Matter Expert (SME) role within the complaint Customer Care Team with primary responsibility for supporting Bancorp Resolution Team specialists with complaint resolution. Acts as liaison between Legal and Dividend Servicing teams. Takes ownership of complex complaints, leadership coverage of the team, and specialist coaching. Provides outstanding customer service by answering internal and external customer's questions and solving the problem by using advanced product/system knowledge. Must be willing to work 8-5 PST (11-8 EST).As a Dividend and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.A day in the life:
- Provides leadership support for Bancorp Resolution Specialists as next tier support for questions and escalated calls.
- Provides direction to personnel within group for product, processing, & research issues or questions.
- Maintain expert level knowledge of core Escalations skills (Escalated DDA, Escalated Bankcard, Escalated Online and either Escalated Loans or Escalated Mortgage) department processes & product knowledge to serve as the first line of support in resolving internal & external customer inquiries.
- Assumes responsibility for some complex complaints from Bancorp Resolution Specialists.
- Researches and resolves these complaints, documenting all interactions throughout the complaint workflow via the Complaint Management Tool (CMT).
- Handles complex issues with a high degree of decision making authority and ability.
- Reviews written correspondence following defined company standards and guidelines.
- Ensures resolution of assigned complaints meet established service level agreements (SLA).
- Assists with on-boarding and on the job training for new employees to the Care Team.
- Communicates with management any trends and high risk or systemic issues identified when reviewing or researching customer complaints.
- Updates and maintains appropriate files, databases and other documentation within departmental guidelines.
- Manages time efficiently to ensure completion of assigned complaints/tasks while contributing to established department service standards.
- Communicates & trains employees on any updates or changes in policies & procedures.
- Works closely with management to accomplish departmental goals while suggesting new techniques to improve productivity.
- Assists management to complete, maintain, & update departmental procedures, productivity and quality reports, & daily employee statistics.
- Oversees daily workflow of Bancorp Resolution Specialists.
- Serves as liaison between management & front line agents & as primary contact for department & customers in Managers' absence.
- Other projects as assigned.
Our newest teammate will have:- Bachelor’s Degree preferred or equivalent work experience.
- Minimum of 5 years in a customer service role handling complex situations.
- Expert level knowledge of 4 Core Escalations skills preferred (Escalated DDA, Escalated Bankcard, Escalated Online and either Escalated Loans or Escalated Mortgage).
- Advanced knowledge of Bank products, procedures, operating systems and State and Federal Regulations as they pertain to problem resolution.
- Strong analytical skills with a demonstrated ability to resolve complex consumer account problems.
- Demonstrated risk identification aptitude.
- Excellent verbal and written communication skills.
- Extensive knowledge of bank products, regulatory environment as it applies to problem resolution, procedures and operating systems.
- Intermediate-level skills in Window based products.
- Ability to adapt & prioritize in a rapidly changing fast paced environment.
- Demonstrated high level of initiative in work.
- Demonstrated ability to work in a team environment.
- Must be willing to work 8-5 PST (11-8 EST)
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. - 25 Days Ago
Aerie - Sr Brand Ambassador (Sr Sales Associate) - US
- Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
-
United States, NV
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
- 1 Month Ago
AE - Sr Brand Ambassador (Sr Sales Associate) - US
- Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
-
United States, NV
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
- 1 Month Ago
Construction Superintendent
- SR Construction, Inc.
-
Reno, NV
FULL_TIME
- Are you an analytical, fact-based, no-nonsense problem solver?Are you great at seeing big picture objectives and instinctually knowing the fastest route to get there?Are you quality-driven, but outcom...
- 5 Days Ago
2019-2020 General Resource Room Cooperative Teacher, 9-12
- Juvenile Det. JR/SR
-
Las Vegas, NV
FULL_TIME
- 2019-2020 General Resource Room Cooperative Teacher, 9-12
- 1 Month Ago
Construction Estimator
- SR Construction, Inc.
-
Las Vegas, NV
FULL_TIME
- SR Construction is a full-service design/build general contractor founded in 1991 with the primary goal of providing our clients with the highest degree of quality and the greatest level of service on...
- 23 Days Ago
Dividend Clerk, Sr. jobs at Popular Companies
Hyatt Regency Schaumburg Full-Time Front Desk Clerk
- Marcus Corporation
-
Schaumburg, IL
- Job Description Hyatt Regency Schaumburg Full-Time Front Desk Clerk - ( 220000AF ) **Description** **The Hyatt Regency S...
- 4/18/2024 12:00:00 AM
About Nevada
Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin.
Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dividend Clerk, Sr. jobs
$51,509 to $60,849
Most Popular Cities in Nevada for Dividend Clerk, Sr. Jobs
What does a Dividend Clerk, Sr. do?
Dividend Clerk, Sr. in Lincoln, NE
Financial clerks do administrative work for many types of organizations.
February 17, 2020
“Dividend Clerk” will almost certainly be replaced by robots.
January 10, 2020
Dividend Clerk, Sr. in Cincinnati, OH
A dividend clerk must have proficient typing skills, be familiar with data entry in computers, have some familiarity with the common spreadsheet and word processing programs for computer, and have a basic acquaintance with stock transactions.
December 07, 2019
Dividend Clerk, Sr. in Bradenton, FL
The position of dividend clerk requires a high level of discretion and respect for the privacy of the organization’s clients.
December 28, 2019