District Technical Service Manager jobs in West Virginia

POSITION RESPONSIBILITIES

• Build positive relationships with store managers and staff.
• Exceed system comparable sales average and traffic growth targets.
• Support training initiatives for all management & hourly level team members
• Ensure customer experience and satisfaction by exceeding the system averages in hospitality and service metrics.
• Train, teach, coach and educate store managers and their management staff on restaurant operations and training systems to effectively elevate restaurant performance and increase profitability.
• Educates store managers on how to effectively run restaurant operations.
• Conducts restaurant operations evaluations and scored inspections
• Record all sales weekly and monitor voids and discounts.
• Effectively manages assigned areas of the P&L and budgets; audits voids; cash; discounts.
• Create Best of the Best atmosphere in all Huddle House, Inc. restaurants.
• Quality Control of restaurants.
• Safety and health auditing.
• Regularly transport materials, computer equipment, marketing materials, manuals, small wares, POP, forms and other items necessary to restaurants.

POSITION REQUIREMENTS

• Minimum high school graduate
• Experience in restaurant or business/field training is highly desired and recommended.
• Two years in management experience at General Manager level
• Must have experience in multi-unit food service.
• Servsafe certified.
• Ability to define problems, collect data/ information to draw conclusions and make sound training & business decisions.

Perform such similar, comparable, or related duties as may be required or assigned.