District Technical Service Manager jobs in Ventura, CA

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Manager (WLK)
  • California Water Service Company
  • Westlake, CA FULL_TIME
  • California Water Service

    Job Description:

    The District Manager is responsible for the general oversight of all field operations and customer service activities in the Westlake district; establishing oneself as a leader in the community; acting as district spokesperson for media communication; short- and long-term district planning; budgeting and rate case development; development of district personnel and coordination of district activities with Customer Support Services and entrepreneurial marketing to insure Company growth. The position is located in Westlake, CA.

    ESSENTIAL JOB FUNCTIONS:

    • Manages staff to include: prioritizing and assigning work; conducting performance evaluations; training and development; and making hiring, termination and disciplinary recommendations
    • Provides oversight of all field operations, field customer service activities, and production operations
    • Plans and expedites short- and long-term district goals
    • Develops, monitors, and administers district budget, capital improvement budget, and rate case; participates in audits
    • Oversees SOX compliance and reporting
    • Responsible for working with state and local government agencies as well as regulatory bodies
    • Acts as the Chief Operator
    • The Chief Operator supervises the day-to-day operations the Company's Westlake District, including water distribution, production, treatment, maintenance and construction activities and makes decisions and provides direction for daily water quality and quantity water system operations, maintenance, and stand-by operator after hour activities
    • Ensures certified distribution operators or treatment operators are properly trained to make decisions that affect water quality and quantity using manual or supervisory control and data acquisition (SCADA)
    • Provides oversight to the operations and maintenance of well sites, system booster stations, reservoirs, treatment plant, compliance water sampling, and testing
    • Provides oversight to system main repairs, service repairs, meter repairs and replacement program, flushing program, valve operation program, and fire flow availability tests
    • Oversees and responds to all water quality and environmental inquiries and issues; may participate in inspections; and interacts with applicable local, state, federal agencies
    • Forecasts and plans water supply, including securing additional supplies through negotiations and possible short- and long-term transfer agreements
    • Ensures all water quality regulations are met
    • Ensures the distribution system is properly maintained
    • Develops training plans for district personnel in coordination with various Customer Support Services departments
    • Coordinates and plans internal and outside agency meetings regarding current and future water supply and related costs
    • Acts as designated media spokesperson for all types of media communication, including TV, newspaper, and radio
    • Participates at a district and corporate level in entrepreneurial marketing, including out-of-state when necessary, to ensure Company's growth and competitive high quality footprint
    • Builds, develops and maintains relationship with City, County and water agencies
    • Participates in community relations and community service to ensure the Company's partnership in the community
    • Perform other duties as assigned to fulfill business operational needs and objectives
    • Attend meetings and trainings as directed by California Water Service Company

    QUALIFICATIONS/ REQUIREMENTS:

    • Bachelor's degree and/or equivalent relevant water utility experience
    • Ten years of experience working in a water utility in field operations, customer service, or related department
    • State Water Resources Control Board-Drinking Water-Operator Certification Programs Water Distribution Operator Grade 4 Certification (System required Chief Operator certification)
    • Must obtain the State Water Resources Control Board-Drinking Water-Operator Certification Programs Water Distribution Operator Grade 5 Certification within 24 months
    • State Water Resources Control Board-Drinking Water-Operator Certification Programs Water Treatment Operator Grade 2 Certification
    • Knowledge of construction, maintenance, and repairs to distribution system
    • Excellent written, verbal and public speaking skills
    • Proficient in the use of Microsoft Office applications
    • Valid California Driver License
    • Must live within 30 minutes of the District office

    WORK HOURS:

    The work schedule is five days per week, eight hours per day. Work hours are subject to change depending on operational conditions and needs.

    WORK ENVIRONMENT:

    While performing the duties of this job, the employee works in an indoor controlled climate facility, but may travel from site to site.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions under certain circumstances.

    While performing the duties of this job, the employee is frequently required to use hands to finger, handle, grip, grasp, or feel objects and controls, including typing and operating a computer. The employee is occasionally required to reach forward, upward, and downward with hands and arms. The employee is constantly required to talk and converse on a one-to-one basis with supervisors, subordinates coworkers and the public.

    A District Manager is occasionally required to walk around the office to access files and office related equipment; sitting for extended periods of time is required; and is infrequently required to bend, squat or kneel when performing work activities such as accessing files and documents.

    A District Manager must infrequently lift up to 25 pounds. Use of a telephone and specific vision abilities required to operate a computer and read data from the screen.

    SUPERVISORY RESPONSIBILITIES - Yes.

    Salary Range: $128,200 - $235,000

    Deadline to submit resume is Friday, April 5, 2024.

    The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Serviceand Washington Water Servicedo not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.


    The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service Company, Hawaii Water Service Company, New Mexico Water Service Company and Washington Water Service Company do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner.

     

  • 10 Days Ago

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Stack Emissions Testing- Project Manager
  • Alliance Technical Group
  • Camarillo, CA FULL_TIME
  • DescriptionAlliance Technical Group is a strategic and trusted partner providing premier solutions that support the full spectrum of our customers' environmental needs, and ultimately, helping to prot...
  • 1 Month Ago

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Automotive Service Manager
  • Big Brand Tire & Service
  • Oxnard, CA FULL_TIME
  • Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay Commission Overtime Manager Incentive Bonus Paid Benefits)What is the job?Meet or exceed performance targets by understanding and f...
  • 16 Days Ago

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District Manager - Florida
  • Guitar Center
  • Westlake, CA FULL_TIME
  • This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earne...
  • 6 Days Ago

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Technical Project Manager
  • iLink Systems Inc.
  • Westlake, CA FULL_TIME
  • Position: Technical Project Manager Location: Westlake Village CA Duration: Full Time Job Description: · Work with client stakeholders to understand requirements and lead project team to execute them....
  • 3 Days Ago

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Technical Services Manager
  • ALS Environmental
  • Simi Valley, CA OTHER
  • Overview Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global ...
  • 11 Days Ago

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0 District Technical Service Manager jobs found in Ventura, CA area

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Accounting Technician
  • Ventura County
  • Ventura, CA
  • Accounting Technician Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4338325) Apply ? Accounting Te...
  • 3/28/2024 12:00:00 AM

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Dialysis LVN-Home Therapy-Willing to Train
  • Fresenius Medical Care
  • Ventura, CA
  • PURPOSE AND SCOPE:Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Co...
  • 3/28/2024 12:00:00 AM

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Licensed Vocational Nurse (All Vacancies Including FT PT and PRN)
  • Department of Veterans Affairs
  • Ventura, CA
  • Summary This is an open continuous announcement. We accept applications for these occupations on an ongoing basis; quali...
  • 3/28/2024 12:00:00 AM

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Career and Technical Education Support Specialist
  • Ventura Unified School District
  • Ventura, CA
  • Salary: $28.08 - $34.06 Hourly Location : Ventura Adult and Continuing Education Ventura, CA Job Type: Full Time Job Num...
  • 3/28/2024 12:00:00 AM

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Program Manager
  • Astrion
  • Ventura, CA
  • Overview: Program Manager Be the Difference Astrion offers comprehensive services that boost preparedness, optimize perf...
  • 3/26/2024 12:00:00 AM

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Medical Office Assistant I/II/III (Regular and Per Diem Pool) - Customer Service
  • Ventura County
  • Ventura, CA
  • Medical Office Assistant I/II/III (Regular and Per Diem Pool) - Customer Service Print (https://www.governmentjobs.com/c...
  • 3/24/2024 12:00:00 AM

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Engineering Manager I/II/III
  • Ventura County
  • Ventura, CA
  • Engineering Manager I/II/III Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/3985486) Apply ? Engine...
  • 3/24/2024 12:00:00 AM

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Operations Manager| Ventura County Fairgrounds
  • Oak View Group
  • Ventura, CA
  • Overview: The Operations Manager is responsible for the effective management and running of venue concessions operations...
  • 3/24/2024 12:00:00 AM

Ventura is located northwest of Los Angeles on the California coast. The western portion of the city stretches north along the Ventura River and is characterized by a narrow valley with steeply sloped areas along both sides. The steep slopes of the Ventura foothills abut the northern portion of the community. Much of the eastern portion is on a relatively flat alluvial coastal plain lying along the western edge of the Oxnard Plain. The Santa Clara River forms the city's southerly boundary with the city limits reaching up to the beginning of the Santa Clara River Valley at the historic communit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$156,547 to $203,708
Ventura, California area prices
were up 2.5% from a year ago

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