District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Alliance Technical Group is a strategic and trusted partner providing premier solutions that support the full spectrum of our customers' environmental needs, and ultimately, helping to protect the environment. We are hiring experienced Stack Emissions Testing professionals immediately to meet rapid growth across the country. We offer a robust compensation package which includes competitive salary based on experience level, full benefits, quarterly profit-sharing bonuses (10-15% of base salary), referral bonuses, and a generous sign-on bonus. Join the Alliance family today!
At Alliance, we are committed to fostering a workplace and community that embraces diversity, equity, and inclusion as core values. We believe that a diverse and inclusive environment not only enriches our organization, but also strengthens our ability to innovate, collaborate, and succeed.
Duties & Responsibilities:
Requirements:
As required by applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The approximate range for this position will be $70,000 - $110,000K base yearly salary depending on experience.
Benefits:
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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