District Technical Service Manager jobs in Santa Clara, CA

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Manager
  • Hobart Service
  • Pleasanton, CA FULL_TIME
  • Company Description


    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.


    Job Description


    The District Manager is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff (where applicable). Our District Managers ensue the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Developing, maintaining, and managing a highly technical field service team
    • Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems
    • Establishing and growing customer relationships
    • Strategy focused on meeting or exceeding financial metrics
    • Meeting or exceeding customer satisfaction results
    • Talent development
    • Increasing employee retention and engagement levels

    Qualifications


    Minimum Requirements:

    • High school diploma or GED with a minimum of 7 years of relevant experience
    • Sales Strategy and Customer Development
    • Experience managing a Profit & Loss statement, cost control, inventory management customer facing metric management
    • Experience dealing directly with customers
    • Supervisory / direct staff management
    • Demonstrated project management skills
    • Strong communication skills; verbal and written

    Preferred education and experience:

    • 5-7 Years of relevant experience with a Bachelor’s Degree; AND previous Management experience
    • Knowledge of an Annual Operating Plan/Long Range Plan
    • Service labor product knowledge for commercial food equipment
    • Mechanical aptitude

    Physical Requirements:

    • Office and field environment
    • Up to 50% travel
    • May be exposed to noise, heat, cold, slippery, wet conditions
    • May be required to sit/stand/walk
    • May be required to lift up to 75 lbs
    • May be required to climb a 10 ft ladder
    • Driving company vehicles for extended periods of time

    Additional Information


    Why work for us?

    • Competitive pay
    • Great insurance options with low premiums
    • Paid vacation and holidays
    • 401K with company match
    • Extensive on-the-job, online, and classroom training
    • Service vehicle, uniforms, and safety equipment provided
    • Safety-conscious work environment

    Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.


    If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

    ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

    As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

  • 1 Month Ago

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Technical Service Manager - Now Hiring
  • Lloyd's Tire & Auto Care
  • Los Gatos, CA FULL_TIME
  • Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
  • Just Posted

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Service Delivery Manager/Technical Service Manager
  • AVI-SPL
  • Sunnyvale, CA FULL_TIME
  • Description WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive ...
  • 22 Days Ago

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District Manager
  • Public Storage
  • San Jose, CA FULL_TIME
  • Company DescriptionAnnual Compensation Pay Range: $115,000 - $131,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant...
  • Just Posted

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District Manager
  • Ulta Beauty, Inc.
  • San Jose, CA FULL_TIME
  • OVERVIEWDiscover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual ba...
  • Just Posted

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District Manager
  • David J. Corkill
  • Livermore, CA FULL_TIME
  • DescriptionCinema West, California’s #1 movie chain, has a great opportunity for a high-energy, strong leader for the District Manager position. Cinema West Corporate Office is located in Petaluma, ho...
  • Just Posted

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0 District Technical Service Manager jobs found in Santa Clara, CA area

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Security Specialist, Associate|1131 Security Specialist, Associate|1131
  • eTeam, Inc.
  • Santa Clara, CA
  • Job Description: Title: Security Specialist Location: Santa Clara, CA Duration: 12+ Moths Shift Schedule M-F during norm...
  • 3/28/2024 12:00:00 AM

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Lead QA Engineer
  • Exostellar
  • Santa Clara, CA
  • Exostellar, Inc. is searching for a Lead QA Engineer who will play a critical role in building out our next-generation c...
  • 3/28/2024 12:00:00 AM

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Director, Foundry Business Development
  • Intel Corp.
  • Santa Clara, CA
  • Job Description Intel Foundry Services (IFS) is an independent foundry business that is established to meet our customer...
  • 3/28/2024 12:00:00 AM

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Preconstruction Engineer III
  • Granite Construction Inc
  • Santa Clara, CA
  • Building a career at Granite may be the most valuable thing you could do... Are you interested in the opportunity to wor...
  • 3/28/2024 12:00:00 AM

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Distinguished Engineer - Infra Automation
  • ServiceNow
  • Santa Clara, CA
  • Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We...
  • 3/28/2024 12:00:00 AM

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Engineer II
  • Granite Construction Inc
  • Santa Clara, CA
  • Building a career at Granite may be the most valuable thing you could do... Are you interested in the opportunity to wor...
  • 3/28/2024 12:00:00 AM

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Senior Product Manager (Data Loss Prevention)
  • Palo Alto Networks Inc.
  • Santa Clara, CA
  • Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecuri...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Oakland, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

Santa Clara is drained by three seasonal creeks, all of which empty into the southern portion of San Francisco Bay; these creeks are San Tomas Aquino Creek, Saratoga Creek, and Calabazas Creek. There are some significant biological resources within the city including habitat for the burrowing owl, a species of special concern in California due to reduction in habitat from urban development during the latter 20th century. This owl uses burrows created by ground squirrels and prefers generally level grasslands and even disturbed areas. According to the United States Census Bureau, the city cover...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$183,271 to $238,483
Santa Clara, California area prices
were up 2.9% from a year ago

District Technical Service Manager in Rochester, NY
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February 20, 2020
District Technical Service Manager in Detroit, MI
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February 22, 2020