District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Description
We are looking for a high-achieving District Manager to be ready for future growth of our company. You will help stores stay up to date with company policies and you will ensure focus on increasing sales and building productive customers’ relations. The successful candidate will be in begin by operating a single unit full time for 12 weeks. Upon the completion of a successful 12 weeks, the candidate will then hold responsibilities at a Multi-Unit Level overseeing two or three restaurants.
PERFORMANCE RESULTS:
Nature & Scope The District Supervisor is responsible for the total operation of 3-5 restaurants and will be held accountable for fulfilling each of their job requirements. The District Supervisor will be required to carry a cell phone and respond to any problems with a sense of urgency.
The District Supervisor must display leadership qualities in addition to management skills, and must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars policies and procedures. Your Director of Operations or Chief Operations Officer will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of your designated area. Detailed lists of each restaurant station’s responsibilities and duties can be found in the job helpers posted at each station. The Area Supervisor will be scheduled to work a minimum of 50 hours each week, with varying hours each day. Therefore availability must be flexible.
Benefit Conditions:
COVID-19 Precaution(s):
Requirements
This position requires a hands-on style of management and physical work such as, lifting, squatting, and standing for long periods of time may be required. Task Analysis To perform the functions listed in this job description, the following tasks will be required:
The ability to use computers for recruitment, onboarding, company systems, Excel, Word and G-Mail.