District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
District Manager, Automotive Service
Minneapolis, MN
Reports to Market Leader
Compensation: $90K-150K Total Comp (Base of 90K-100K)
Requires 5 years multi-unit district management experience in the automotive industry
Overview: Our purpose is to provide an extraordinary experience for our customers from minor maintenance services to extensive repairs. We’re providing a dealership experience using superior tools and equipment with top-quality automotive components all performed by professional automotive technicians. Our expertise and customer focus are what make us the authority in automotive care.
Our District Manager supervises and oversees the operations of retail repair shops within a certain region. Their main duties include hiring and training store managers, collaborating with managers to set goals for each store and communicating and enforcing customer policies to managers and team members. Ensuring quality consistency across the district and increasing sales and profitability in their area.
Location: Minneapolis Area - field position, traveling between approximately 8-10 locations
Essential Roles and Responsibilities:
Qualifications:
Benefits:
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#LI-PIN
#bayard