District Technical Service Manager jobs in Louisville, KY

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

Recently Added District Technical Service Manager jobs

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District Manager
  • Hobart Service
  • Louisville, KY FULL_TIME
  • District Manager
    • 13157 Middletown Industrial Blvd suite b, Louisville, KY 40223, USA
    • Full-time
    • FLSA Status: Exempt

    Company Description:

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

    Job Description:

    The District Manager 1 is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff (where applicable). Our District Managers ensue the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Developing, maintaining, and managing a highly technical field service team
    • Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems
    • Establishing and growing customer relationships
    • Strategy focused on meeting or exceeding financial metrics
    • Meeting or exceeding customer satisfaction results
    • Talent development
    • Increasing employee retention and engagement levels

    Qualifications:

    Minimum Requirements:

    • High school diploma or GED with a minimum of 7 years of relevant experience
    • Sales Strategy and Customer Development
    • Experience managing a Profit & Loss statement, cost control, inventory management customer facing metric management
    • Experience dealing directly with customers
    • Supervisory/direct staff management
    • Demonstrated project management skills
    • Strong communication skills; verbal and written

    Preferred education and experience:

    • 5-7 Years of relevant experience with a Bachelor’s Degree; AND previous Management experience
    • Knowledge of an Annual Operating Plan/Long Range Plan
    • Service labor product knowledge for commercial food equipment
    • Mechanical aptitude

    Physical Requirements    :

    • Office and field environment
    • Up to 50% travel
    • May be exposed to noise, heat, cold, slippery, wet conditions
    • May be required to sit/stand/walk
    • May be required to lift up to 75 lbs
    • May be required to climb a 10 ft ladder
    • Driving company vehicles for extended periods of time

    Additional Information

    Why work for us?

    • Competitive pay
    • Great insurance options with low premiums
    • Paid vacation and holidays
    • 401K with company match
    • Extensive on-the-job, online, and classroom training
    • Service vehicle, uniforms, and safety equipment provided
    • Safety-conscious work environment

    Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


    ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

    If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.


    ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 


    As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 


    All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  


  • 23 Days Ago
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Automotive Technical Service Manager
  • Monro, Inc.
  • Louisville, KY FULL_TIME
  • Company DescriptionMonro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq ...
  • 24 Days Ago
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Customer Service Wheel Service Technical Product Consultant
  • Vehicle Service Group
  • Madison, IN FULL_TIME
  • Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifti...
  • 6 Days Ago
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Service Manager
  • Hobart Service
  • Louisville, KY FULL_TIME
  • Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
  • 11 Days Ago
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Service Technician / Installer
  • High Power Technical Services
  • Corydon, IN FULL_TIME
  • High Power Technical Services, the Regional Service Provider for DISH Network in Kentucky, Indiana, and Ohio is currently accepting applications for Smart Home Technicians. Smart Home Technicians are ...
  • 2 Days Ago
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Service Technician / Installer
  • High Power Technical Services
  • Corydon, IN FULL_TIME
  • High Power Technical Services, the Regional Service Provider for DISH Network in Kentucky, Indiana, and Ohio is currently accepting applications for Smart Home Technicians. Smart Home Technicians are ...
  • 22 Days Ago
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0 District Technical Service Manager jobs found in Louisville, KY area

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Receptionist
  • VCA Antech, Inc.
  • Louisville, KY
  • Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Anima...
  • 4/19/2024 12:00:00 AM
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Patient Support Representative
  • Knipper Health
  • Louisville, KY
  • Overview YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Knipp...
  • 4/19/2024 12:00:00 AM
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Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Louisville, KY
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION? A description of the business units can be found at: https://ww...
  • 4/19/2024 12:00:00 AM
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Respiratory Therapist - SAU
  • Kindred Healthcare
  • Louisville, KY
  • Full-time Day shift Sign-on Bonus $10,000 ScionHealth is committed to a culture of service excellence as demonstrated by...
  • 4/19/2024 12:00:00 AM
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HR Director Supply Chain
  • MHS Global
  • Louisville, KY
  • FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world...
  • 4/19/2024 12:00:00 AM
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Licensed Practical Nurse (LPN)-FT Nights
  • Signature Healthcare
  • Louisville, KY
  • About Us Signature HealthCARE at Summerfield Rehab & Wellness Center is a 165-bed facility that offers a wide array of s...
  • 4/19/2024 12:00:00 AM
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Transportation Civil Engineer - 6+ years of experience
  • AECOM
  • Louisville, KY
  • Company Description At AECOM, we're delivering a better world. We believe infrastructure creates opportunity for everyon...
  • 4/19/2024 12:00:00 AM
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System Administrator
  • Packsize LLC
  • Louisville, KY
  • About Packsize Packsize is redefining the way businesses and their customers use and experience packaging around the wor...
  • 4/19/2024 12:00:00 AM
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About Louisville, Kentucky

Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water. Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$140,082 to $182,272
Louisville, Kentucky area prices
were up 1.2% from a year ago
View detail

What does a District Technical Service Manager do?

District Technical Service Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
February 20, 2020
District Technical Service Manager in Detroit, MI
ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services.
February 22, 2020