District Technical Service Manager jobs in Hawaii
District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added District Technical Service Manager jobs
- Hawaii Medical Service Association
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Honolulu, HI
FULL_TIME
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Job Summary
**Hybrid Work Environment - Must reside in Hawaii **
Pay Range: $72,243 - $124,045
Note: Individuals typically begin between the minimum to middle of the pay range
The Technical Product Manager leads the design and delivery of new capabilities from conception to launch. This position plays a pivotal role in driving innovation, efficiency, and successful solution design within our healthcare IT projects, with a focus on leveraging modern technologies. Ensuring that all product development initiatives align with healthcare industry standards, regulatory requirements, and best practices, the Technical Product Manager is accountable for delivering products that provide the most value to stakeholders.
Exempt or Non-Exempt
Exempt
Minimum Qualifications
- Bachelor's degree in related technical/business areas and five years of relevant technical and/or business experience across multiple technologies and business functions; or equivalent combination of education and work experience. May substitute a higher-level degree in related technical/business areas and less work experience.
- Strong interpersonal, relational skills, and team player approach to align various departments around product vision and delivery.
- Basic working knowledge of Microsoft Office applications. Including Word, Excel, Outlook, and PowerPoint.
Duties and Responsibilities
- Stakeholder Management:
- Build strong relationships with stakeholders at all levels, understanding their needs, and ensuring clear communication throughout the product development lifecycle.
- Understand stakeholders' vision, goals, mission, gaps, and opportunities and deliver technical products that are aligned with stakeholders' needs.
- Level set stakeholders' expectations and facilitate the art of the possible.
- Facilitate and mediate cross-functional teams to define and communicate a feasible and clear product vision.
- Solution Design:
- Collaborate with cross-functional teams to understand business needs and translate them into innovative and scalable solution designs that address the unique challenges of the healthcare industry.
- Collaboration:
- Support Cloud Center of Excellence to identify opportunities for cloud integration and design cloud-based solutions that enhance efficiency, security, and scalability.
- Collaborate with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities.
- Support product owners, program managers, solution delivery managers and agile teams for strategic direction, prioritization, and business alignment.
- Product Roadmap:
- Develop and maintain product roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs.
- Drive high level requirements from various stakeholders to align and prioritize needs that will deliver the highest value.
- Support and cover for product owners as needed with writing product requirements, prioritizing backlogs, and collaborating with agile teams.
- Enterprise Agile Leadership:
- Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development.
- Support and enable product management lifecycle and agile methodologies across various teams.
- Vendor Evaluation:
- Evaluate and recommend 3rd party vendor solutions to determine fit with HMSA business capability needs.
- Review and approve solutions put forward by our sourcing partners to ensure alignment with product roadmaps.
- Performance Outcomes:
- Define key performance indicators (KPIs) for products and initiatives, monitor progress, and take data-driven actions to optimize performance.
- Performs all other miscellaneous responsibilities and duties as assigned or directed
#LI-Hybrid - 15 Days Ago
- US Animal and Plant Health Inspection Service
-
Kahului, HI
FULL_TIME
- Duties The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The d...
- 6 Days Ago
- The Sunrise Shack
-
Honolulu, HI
FULL_TIME
- District ManagerReports to Director of OperationsSummary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:1. Leadership: Setting goals f...
- 17 Days Ago
- Macpower Digital Assets Edge Private Limited
-
Wake Island, HI
FULL_TIME
- Benefits: Dental Insurance, Medical Insurance, Vision Insurance, Life Insurance, Retirement, Equity, Work From Home, Paid Time Off, Others. Signing Bonus: YES Bonus Description: Monthly performance bo...
- 20 Days Ago
- RennickBarrett Recruiting, INC
-
Honolulu, HI
FULL_TIME
- Are you passionate about teamwork and developing top talent? Do you like to lead and drive innovation with your team in order to achieve great results? We offer a great company culture without the ret...
- 10 Days Ago
- William Warren Properties Inc
-
Honolulu, HI
FULL_TIME
- DescriptionThe William Warren Group, Inc. (WWG) is a Santa Monica-based entrepreneurial real estate company, which develops, acquires and operates income producing real estate assets in the major metr...
- 1 Month Ago
District Technical Service Manager jobs at Popular Companies
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-
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-
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-
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- Daikin Comfort Technologies Dist Inc
-
Taylor, MI
- Job Description Job Description The Regional Technical Service Manager supports internal and external customers who inst...
- 4/22/2024 12:00:00 AM
- Genesee County Michigan
-
Flint, MI
- Union Appointed Full-Time/Part-Time Full-Time Open Date 4/12/2024 Closed Date 04/26/2024 Location Administration Buildin...
- 4/21/2024 12:00:00 AM
- Pactiv Evergreen
-
Pine Bluff, AR
- Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
- 4/20/2024 12:00:00 AM
- Hire Velocity
-
Atlanta, GA
- Technical Services Manager’s role is to support the organization’s fastener procurement and distribution activities, inc...
- 4/20/2024 12:00:00 AM
- Bogen Communications LLC
-
Orlando, FL
- Job Summary: As Bogen’s Technical Services Manager, you'll be responsible for developing and managing our customer facin...
- 4/20/2024 12:00:00 AM