District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
To be considered for job openings, interested candidates are invited to visit our district website at www.csdnb.org/apply to learn more about this opportunity and view the full job description.
REPORTS TO
Chief Operations Officer
PRIMARY FUNCTION
Under the general supervision of the Chief Operations Officer, the Food Service Manager oversees the District’s Food Service Program which includes:
QUALIFICATION PROFILE
CERTIFICATION / LICENSE
EDUCATION
Bachelor's Degree Required
EXPERIENCE
SKILLS, KNOWLEDGE & ABILITIES
ESSENTIAL PERFORMANCE RESPONSIBILITIES
ADDITIONAL DUTIES
Performs other related duties as assigned by supervisor or designee.
EQUIPMENT
Uses computers, network systems, provided district technology and job-related equipment as required.
TRAVEL REQUIREMENTS
Travel required to all school district buildings regularly.
TERMS OF EMPLOYMENT
SALARY & BENEFITS
Non-union exempt position in alignment with Local 818 contract - Grade 1a
WORK SCHEDULE
UNION AFFILIATION
Non-Union
Job description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.
The Consolidated School District of New Britain (CSDNB) is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Applicants requiring reasonable accommodations for the hiring process must request the necessary accommodations when scheduled for an interview.
Job Type: Full-time
Pay: $121,525.00 - $134,871.00 per year
Benefits:
Schedule:
Work Location: In person