Distribution Director manages and deploys the operational strategy, business processes, and systems for overall distribution operations, including order fulfillment, warehousing, inventory management, and transportation. Communicates and monitors production measurement metrics and sets performance targets at the team and individual level for all distribution-related functions that align with company objectives and are within regulatory guidelines. Being a Distribution Director utilizes data-driven analytical tools and systems to continuously monitor operations, identify inefficiencies, and develop optimization strategies. Troubleshoots and resolves escalated operational issues. Additionally, Distribution Director ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental regulations. May require a bachelor's degree. Typically reports to a director. The Distribution Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Distribution Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Summary
Reporting to the Managing Director of Transportation Services, the Director of Mail and Distribution is a senior management position overseeing Harvard University’s mail and delivery logistics operations. The position directs the strategic planning, management, coordination of logistics and evaluation and development of policies and procedures for a department with a total operating budget of over $4.2 million. Specific responsibilities include: Maintaining and updating multi-year strategic plans for the Mail and Distribution Services’ multiple business lines; including, delivery of mail and materials, library courier, mail center management, student mail forwarding and the in-house mail and print operation. This position oversees the management of the annual operating budgets, quarterly projections as well as development of plans and allocation of resources.
Position Description
Basic Qualifications
Masters’ degree in Business Administration, Management or related field preferred. Experience in an institution of higher education. Comprehensive knowledge and understanding of United States Postal regulations, and operating guidelines as they relate to higher education.
A minimum of ten years progressively responsible experience in management, which includes significant administrative responsibility and staff supervision. Knowledge and understanding of budget procedures with the ability to analyze and interpret “benchmarking” statistics, and prepare reports, statements and/or projections. Experience supervising and training employees, including recruitment, professional development, and performance management in a union environment required. Excellent communication and professional skills, strong interpersonal skills and the ability to work effectively with a diverse range of constituencies. Proven ability to work effectively in a fast-paced, team-oriented environment while maintaining the highest standards of accuracy and customer service.
Additional Qualifications and Skills
Technology Skills Required: Skill in the use of software to quantify and illustrate complex financial data, comparisons, impacts, and/or projections. Will be required to be proficient in all Mail Services software systems and must be willing to supplement technical knowledge with career development training courses.
Special Requirements: Travel for this position may be required to attend industry conferences and training sessions. CMDSM ,EMCM, MDP and MDC certifications desirable.
Additional Information: The ideal candidate will be a collaborative, consultative, technically skilled, and experienced industry professional who can provide excellent service to internal and external clients and effectively manage their expectations.
Working Conditions
This position requires an on campus presence.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Additional Information
Emergency Status Designation: Critical Operations Personnel
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