Dispatcher, Sr. jobs in the United States

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Sr Dispatcher
  • ABM US
  • Sugar, TX FULL_TIME
  • Position Summary Details
    Reporting to the Service Manager and the Operations Manager, the dispatcher is responsible for dispatching of HVAC Technicians to customer locations. This position will also grow to include additional business. Works under general supervision following clearly defined procedures and policies 
    This individual provides extraordinary customer service to clients  
    Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. 
    The Dispatcher assigns individuals and teams to tasks and locations. 
    Coordinates resources according to customer requests and general job demands. 
    Communicates assignments to employees and enters assignment data in computer database. 
    Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress. 
    Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

     
    Responsibilities
    • Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers.  
    • Provides assistance, information and customer service as requested to arriving, transferring or departing clients.  
    • Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements 
    • Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers 
    • Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. 
    • Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials 
    • Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment 
    • Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules 
    • Oversees all communications within specifically assigned areas 
    • Receives or prepares work orders and work schedules 
    • Orders supplies and equipment and issues them to personnel 
    • Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information 
    • Strictly adheres to all safety and regulatory compliance procedures 
    • Coordinates and arranges for necessary repairs in order to restore service and schedules 
    • Miscellaneous duties as assigned 
    Tracking: 
    • Monitors daily services and create/update a log sheet or service log 
    • Maintains periodic contact with service personnel to ensure completion of assigned duties 
    • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight 
    • Creates reports to monitor activity and operations 
    Transportation: 
    • Creates a work schedule for on-duty technicians 
    • Assigns technicians to necessary routes 
    • Maintains periodic contact with the technicians to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks 
    • Keeps drivers informed of possible hazards, including inclement weather 
    • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversigh
    Qualifications
    • Must be 18 years of age or older 
    • Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available 
    Preferred Qualifications: 
    • Customer Service Experience 
    1 yr of similar work experience 

     
  • 9 Days Ago

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Sr. Dispatcher
  • PERFORMANCE TEAM
  • San Bernardino, CA OTHER
  • Job Details Job Location: 517 San Bernardino CA - San Bernardino, CA Position Type: Full Time Salary Range: Undisclosed Who We AreAbout the company: As a company, we promote a culture of honesty and i...
  • 9 Days Ago

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Sr Dispatcher
  • First Student | First Transit
  • Saginaw, MI FULL_TIME
  • First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sch...
  • Just Posted

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Sr Dispatcher
  • First Student
  • Saginaw, MI FULL_TIME
  • First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sch...
  • 6 Days Ago

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Local Trucking Dispatcher- Bristol TN
  • Tidewater- Dispatcher TN
  • Bristol, TN FULL_TIME
  • TRUCKING DISPATCHER- Kingsport, TN Tidewater Transit Co,. Inc. has an immediate opening for a full-time dispatcher at our Kingsport, TN terminal. Responsibilities: - Responsible for efficient and cost...
  • 9 Days Ago

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Local Trucking Dispatcher- Bristol VA
  • Tidewater- Dispatcher TN
  • Bristol, VA FULL_TIME
  • TRUCKING DISPATCHER- Kingsport, TN Tidewater Transit Co,. Inc. has an immediate opening for a full-time dispatcher at our Kingsport, TN terminal. Responsibilities: - Responsible for efficient and cost...
  • 8 Days Ago

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Senior Dispatcher
  • Hirewell
  • Columbus, OH
  • Our client is an asset-based carrier with locations in Chicago and Columbus. Our team is comprised of logistics professi...
  • 4/17/2024 12:00:00 AM

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CDL A Truck Driver - Home Daily & No Touch Freight!
  • Classadrivers
  • Columbus, OH
  • **Select Location** Please tell us your location. Location Within Location not set **CDL A Truck Driver - Home Daily & N...
  • 4/17/2024 12:00:00 AM

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Driver - Relief Schedule GeoBox (CDL A Required)
  • Classadrivers
  • Columbus, OH
  • **Select Location** Please tell us your location. Location Within Location not set **Driver - Relief Schedule GeoBox (CD...
  • 4/16/2024 12:00:00 AM

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Hiring Installation Crew @ Premier Office Movers
  • Columbus Region
  • Columbus, OH
  • Enter Job Location **Hiring Installation Crew @ Premier Office Movers** **Premier Office Movers, LLC - Columbus, OH** Po...
  • 4/15/2024 12:00:00 AM

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Data Centre Engineer-Dispatch
  • DeRisk Technologies
  • Columbus, OH
  • A DC engineer is needed to work on-demand for one of our clients. The following duties should be able to be carried out ...
  • 4/13/2024 12:00:00 AM

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Dispatcher
  • Apex Plumbing Pros
  • Dublin, OH
  • Job Description Job Description Company Summary: Apex Plumbing Pros is a fast-growing residential plumbing company in Co...
  • 4/13/2024 12:00:00 AM

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Pick up & Delivery City Dispatch Clerk
  • Old Dominion Freight Line Inc.
  • Columbus, OH
  • Pick up & Delivery City Dispatch Clerk page is loaded **Pick up & Delivery City Dispatch Clerk** **Pick up & Delivery Ci...
  • 4/13/2024 12:00:00 AM

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Heaven Hill Dedicated Truck Driver CDL A
  • Columbus Region
  • Columbus, OH
  • **Heaven Hill Dedicated Truck Driver CDL A** location Columbus, Ohio, United States category Company Driver every 2-3 da...
  • 4/13/2024 12:00:00 AM

Income Estimation for Dispatcher, Sr. jobs
$46,463 to $66,688