Dispatcher, Sr. jobs in Washington

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Nextech
  • Dupont, WA FULL_TIME
  • Overview

     

    Overview:

    We are proud to be America’s Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.

     

    As we continue to expand, our focus remains on providing a top-notch work experience for our employees.  If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you!  With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry.  Come join our team and start moving your career forward!

     

    Role: The Dispatcher will be responsible for communicating the customer’s needs and service histories to the field employees. They must dispatch all area technicians and maintain the database per the company’s policies and procedures. The candidate must also ensure the efficiency of the field employees and provide the proper support and communication to both internal and external customers.

     

    Benefits:  

    • Excellent Health Insurance options including a FREE employee only option
    • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
    • FREE life insurance equal to your annualized pay rate

     

    Responsibilities

     

    Responsibilities:

    • Keep dispatch boards (manual & electronic current at all times)
    • Follow the set process flow for managing all customer requests
    • Communicate the required information to the field and management per company policy
    • Support field personnel and management on customer and company requirements as well as making sure tasks and calls are completed in an expeditious manner
    • Treat all customers and employees with respect
    • Data entry of service performance and information and updates to the customers
    • Schedule in an efficient manner and with RMS support
    • Proper purchasing and PO issuing as needed to support the market
    • Clear all new calls and history afterwards present to the RSM for scheduling approval
    • Verification on IVR, check-in/out for all customers with technicians
    • Ensuring all technicians get the parts required to perform service

    Qualifications

    Qualifications:

    • Extremely high level of urgency to resolve problems
    • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
    • High level of computer skills, proficient in Excel
    • Ability to focus on desired results
    • Ability to adapt to very fast-pace environment and deadlines
    • Strong attention to detail
    • Excellent interpersonal and communication skills, both written and verbally
    • Works well in a team environment
    • Must demonstrate organization and prioritization skills to manage time
    • Previous Dispatcher experience, preferably in the service industry

     

    Physical requirements:

    • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
    • Able to sit at a computer for up to 8 hours
  • 20 Days Ago

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Dispatcher
  • Global Medical Response
  • Spokane, WA FULL_TIME
  • $10,000 Sign On Bonus for Full-time, 2yr Commitment Conditions Apply We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This per...
  • 20 Days Ago

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Dispatcher
  • Apply Today with IAA- US
  • Puyallup, WA FULL_TIME
  • At IAA, our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody...
  • 20 Days Ago

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Dispatcher
  • Pilot Plumbing and Drain
  • Vancouver, WA FULL_TIME
  • We are looking for a talented Dispatcher to join Pilot Plumbing and Drain in Vancouver, WA, and be responsible for providing excellent and efficient coordination of our field personnel.This position p...
  • 21 Days Ago

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DISPATCHER
  • IBEX Roof
  • Ridgefield, WA FULL_TIME
  • Do you enjoy being on the phone- on a fast paced all from a desk in the office? Come join a fast-growing company with an outstanding work culture in a recession resistant industry! POSITION: Dispatche...
  • Just Posted

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Dispatcher
  • Transdev
  • Lakewood, WA FULL_TIME
  • Position Description (For electronic versions of this document, please use the tab key to move from field to field) Position Title: Dispatcher FLSA Classification: Non-Exempt, full time Position# T001...
  • Just Posted

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Dispatcher/Operations Assistant
  • Tom's Marathon Movers
  • Los Angeles, CA
  • Job Description Job Description Day to Day operations in Sun Valley, CA Please have some Moving Industry Experience Main...
  • 3/29/2024 12:00:00 AM

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Alarm Dispatch Operator / Customer Service
  • NATIONWIDE CENTRAL STATION
  • Freeport, NY
  • Job Description Job Description Job description Central Station Alarm Dispatcher / Customer Service Wanted! Long Island ...
  • 3/29/2024 12:00:00 AM

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Police Communications Officer I (Dispatcher) - SR-17
  • Hawaii County, HI
  • Hilo, HI
  • Salary : $50,388.00 Annually Location : Hilo, HI Job Type: Permanent & Temporary Positions Job Number: 2023-00082 Depart...
  • 3/29/2024 12:00:00 AM

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Security Dispatch Operator - Afternoon Shifts
  • Benford Protection Group
  • Chicago, IL
  • Job Description Job Description We are looking for an experienced, reliable security Dispatch Operator to act as a commu...
  • 3/28/2024 12:00:00 AM

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Dispatch Operator - Security Company
  • Kimberlite Corporation
  • Fresno, CA
  • Job Description Job Description KIMBERLITE CORPORATION dba Sonitrol Security is looking for a Dispatch Operator to join ...
  • 3/27/2024 12:00:00 AM

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Fire Communications Officer I (Dispatcher) - SR-17
  • Hawaii County, HI
  • Hilo, HI
  • Salary : $50,388.00 Annually Location : Hilo, HI Job Type: Permanent & Temporary Positions Job Number: 2024-00013 Depart...
  • 3/27/2024 12:00:00 AM

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Operations Dispatch & Office Supervisor
  • Great Escape
  • Queensbury, NY
  • What You Will Be Doing Accurately monitoring and responding to radio traffic from the entire Operations Division. Dispat...
  • 3/27/2024 12:00:00 AM

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Flight Dispatch Officer
  • Spirit Airlines, Inc.
  • Hollywood, FL
  • The Flight Dispatchers primary role is to provide the highest level of safety, service and joint decision-making to Spir...
  • 3/26/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$49,722 to $71,368