Dispatcher, Sr. jobs in Rochester, NY
Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Dispatcher, Sr. jobs
Dispatcher
- NOCO Energy Corp
-
Lima, NY
FULL_TIME
-
Position: Dispatcher
Location: Lima, NY
Compensation: $50,000 - $70,000
Celebrating 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused.
If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.What We Are Looking ForA Dispatcher is responsible for the coordination of the utilization of drivers and trucks to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.This position requires exceptional proactive communication skills with internal and external customers, including resolving issues with timely delivery, checking calls, activity documentation, and promoting a professional workplace attitude in a fast-paced environment.What You Will Do:- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Handles incoming calls and e-mails from Operations, Customer Service and Sales department.
- Organize and schedule efficient delivery of products to customers in accordance with projections.
- Review bulk inventories and the requirements of each; Ensure optimal level of product inventory by analyzing sales trends and market conditions.
- Initiates outbound calls to customers while drivers are on-site, resolving pick-up and other issues. Uses close loop communication process to inform internal and external customers of root cause and resolution.
- Proactively troubleshoots and resolves potential delivery and service issues before they result in service interruptions.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for deliveries (scheduled, missed, extra pick ups), route completions and driver locations.
- Back-up for ensuring route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to the appropriate driver lead or manager for resolution.
- Follow all required safety policies and procedures.
- Perform duties including customer service, data entry and dispatch.
- Answer phones and direct calls to appropriate individuals.
- Copy, sort, and file records related to office activities, business transactions, and other matters.
- Be accessible “on-call” after normal working hours..
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What You Need:- High school diploma or equivalent required
- 2-3 years of related work experience
- One year of prior experience in the transportation or logistics industries preferred
- Excellent verbal communication skills
- Ability to execute directions accurately and with speed
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks, delegating when appropriate
- Ability to operate or to quickly learn a variety of communications systems
- Prolonged periods of sitting at a desk and working with dispatching equipment
- Must be able to lift up to 15 pounds at times
- Skills in Microsoft Office and other routing tools
What We Offer- Generous medical insurance offerings
- Dental and vision plans
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with company match
- Health savings accounts
- Vacation and NOCO Time
- Employee and family assistance program
- Company-paid training
- Safety incentives
- Years of service incentives
- 17 Days Ago
Dispatcher
- Bermex
-
Rochester, NY
FULL_TIME
- Please apply at: https://acrt.wd1.myworkdayjobs.com/en-US/ACRT_Careers/job/Dispatcher---Rochester--NY_R6239/apply?source=BetterTeamAt Bermex, we put value on our customer relationships. We’re always l...
- 9 Days Ago
Dispatcher
- Adapt Health LLC
-
Rochester, NY
FULL_TIME
- DescriptionAdaptHealth Opportunity – Apply Today!At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital an...
- 1 Month Ago
Dispatcher
- First Student
-
Rochester, NY
FULL_TIME
- First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sch...
- 25 Days Ago
Service Dispatcher
- Livingston Associates
-
Rochester, NY
FULL_TIME
- Job Posting: Service Dispatcher: Hours: 7:00 am to 3:30 pm (or 4:00 pm as required), Monday through Friday, with potential for overtime Benefits: Medical, Dental, 401k, Paid Time Off, and Holidays Pay...
- 18 Days Ago
Wrecker Dispatcher
- FleetPride, Inc.
-
Bath, NY
FULL_TIME
- FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty...
- 19 Days Ago
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0 Dispatcher, Sr. jobs found in Rochester, NY area
Driver Wanted - Garbage Truck/Roll Off Truck
- Finger Lakes Refuse Disposal, Inc.
-
Canandaigua, NY
- Job Description Job Description We are seeking CDL Class A or B Drivers to join our team! Responsibilities: Fulfill rout...
- 4/25/2024 12:00:00 AM
Local CDL Mixer Driver - Rochester, NY
- CRH Plc.
-
Rochester, NY
- Job ID: 495229 The Dolomite Group, a CRH Company, was founded in 1920 as an aggregate mining business. Over 100 years la...
- 4/24/2024 12:00:00 AM
CDL Driver Class A
- Ajay Glass Company
-
Canandaigua, NY
- Job Description Job Description We are seeking a CDL Driver Class A to join our team! You will be responsible for safely...
- 4/24/2024 12:00:00 AM
Emergency Response Dispatcher
- Doyle Security Systems
-
Rochester, NY
- Job Description Job Description We are now offering a $1,000 sign-on bonus for each new Emergency Response Dispatcher! D...
- 4/23/2024 12:00:00 AM
Ride Dispatch
- Troser Management Inc
-
Canandaigua, NY
- Responsibilities: Responsible for ensuring cleanliness of area maintenance of tubes and rafts Comply with & enforce the ...
- 4/22/2024 12:00:00 AM
Warehouse Team Member
- The Good Guys
-
Rochester, NY
- **Warehouse Team Member** **Job no:** 499439 **Work type:** Permanent Part Time **Location:** VIC - Metro **Categories:*...
- 4/22/2024 12:00:00 AM
Truck Driver (Class B)
- Palmersdirecttoyou
-
Rochester, NY
- ** Truck Driver (Class B)** **Job Category****:** Transportation **Requisition Number****:** TRUCK01114 Showing 1 locati...
- 4/21/2024 12:00:00 AM
Truck Driver / Production Asst
- Salvation Army - ARC
-
Rochester, NY
- Job Description Job Description Function: The Production Assistant will complete driving routes for pickup and/or drop o...
- 4/21/2024 12:00:00 AM
About Rochester, New York
Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast.
According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$45,719 to $65,621
Rochester, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago