Dispatcher, Sr. jobs in Poughkeepsie, NY

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Jones Services Company LLC
  • Goshen, NY FULL_TIME
  • You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

    Who We Are
    We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Hudson Valley. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

    The Big Task
    The dispatcher will evaluate customer calls and match the right technician to every job. We are in need of a Self-motivated, experienced, dedicated and energetic service coordinator to dispatch our technicians to our customers home. There is a part time and full time position available. Service Coordinators are the quarterbacks for our service teams. They support our customers and building service technicians by scheduling service and repair activities, dispatching technicians and expediting the purchasing process. Individuals must have experience scheduling for a dedicated team of service and maintenance technicians.

    Responsibilities
    Prioritizing the most urgent calls and sending the right technician to the right job.
    Relay accurate information to technicians, ensuring proficient, quality customer experiences.
    Manage the whereabouts and needs of every technician in the field.
    Record the results of each service call and create report summaries for senior management.
    Be professional and establish customer rapport, encouraging repeat business.
    Respond to customer requests, resolving issues and promoting the brand.
    Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
    Update customers throughout the day on the technician’s progress.
    Learn the business and learn how to prioritize urgent customer calls.
    Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.

    Competencies for Success
    Develop a proven track record in customer service.
    IT competent; good typist and proficient with phone systems.
    Highly organized with exceptional follow-through abilities.
    Strong verbal and written communications.
    Ability to build trust, diffuse conflict and hold others accountable.
    Personality that blends well with a fast-paced, goal-driven environment.
    Competitive individual contributor who also loves to win as a team.

    Desired Skills and Experience
    Experience in a dispatching role is preferred.
    Must be able to work well in a fast paced environment
    Must have great anylytical and problem solving skills.

    What We Offer

    Health, dental, vision, short-term and long-term disability
    Retirement Plan with a company match
    Company Wellness program including Gym Membership
    A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Jones Services.

    If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Jones Services by visiting www.jonesservices.com/careers to apply for this position.

    • Must have at least 3 years’ experience in customer service and dispatch.
  • 24 Days Ago

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Dispatcher
  • Lithia & Driveway
  • Wappingers Falls, NY FULL_TIME
  • Dealership : L0711 DCH Wappingers Falls Toyota Wappingers Falls Toyota Are you a Service Dispatcher Looking for a New Opportunity? Want to Look Forward to Going to Work Every Day? DCH Wappingers Falls...
  • 24 Days Ago

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Dispatcher
  • Synerfac Technical Staffing
  • Middletown, NY FULL_TIME
  • A prominent HVAC and Plumbing contractor is seeking a dedicated Dispatcher to enhance their team in Middletown, NY.What they offer : -A comprehensive benefits package, including 401(k) with profit sha...
  • Just Posted

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Dispatcher
  • First Student | First Transit
  • Kingston, NY FULL_TIME
  • First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sch...
  • 1 Day Ago

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Dispatcher
  • First Student Shared Services
  • Kingston, NY FULL_TIME
  • First for a reason First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sc...
  • 3 Days Ago

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Dispatcher
  • Medical Transportation Management
  • Newburgh, NY FULL_TIME
  • What will your job look like? The Part Time Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-ti...
  • 4 Days Ago

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0 Dispatcher, Sr. jobs found in Poughkeepsie, NY area

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Customer Service Dispatcher Representative
  • Lee A Archer Jr Red Tail Youth Fly
  • New Windsor, NY
  • Job Description Job Description By using Flight Schedule Pro, creates student and instructor flight training schedules i...
  • 3/28/2024 12:00:00 AM

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Dispatcher Customer Service Associate Rep
  • Alpine Air Heating & Air Conditioning
  • Chester, NY
  • Job Description Job Description Alpine Air Heating & Air Conditioning, a small but rapidly growing company in Chester, N...
  • 3/28/2024 12:00:00 AM

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Owner Operator Who want to Make Real $$
  • usafreeclassifieds.org
  • Redding, CT
  • * * Owner Operator Who want to Make Real $$ Check with seller **Owner Operator Who want to Make Real $$ Redding** **Publ...
  • 3/28/2024 12:00:00 AM

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Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • POUGHKEEPSIE, NY
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

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Safety Supervisor
  • CIA
  • Hyde Park, NY
  • The anticipated hiring range for this position is $25.00 - $27.00 per hour.Hiring offers will be determined based on the...
  • 3/25/2024 12:00:00 AM

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Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • HIGHLAND, NY
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

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Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • PLEASANT VALLEY, NY
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

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Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • Poughkeepsie, NY
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/24/2024 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$49,912 to $71,641
Poughkeepsie, New York area prices
were up 1.5% from a year ago