Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
At WillScot Mobile Mini ( NASDAQ WSC ), our 4000 people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.
We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240 locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent.
We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self.
For more about WillScot Mobile Mini and who we are, click here . Build your future with us!
ABOUT THE JOB :
The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel.
They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units.
This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning.
A successful Dispatcher will adhere to WSMM safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WSMM Core Values of Collaboration, Empowerment, Excellence, and Innovation.
WHAT YOU'LL BE DOING :
Environment, Health & Safety
Fleet & Efficient Use of Resources
EDUCATION AND QUALIFICATIONS :
Preferred Requirements
Personal Characteristics
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Disclaimer : This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required.
Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training.
We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
Last updated : 2024-03-25
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