Dispatcher, Sr. jobs in Philadelphia, PA

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Dispatcher, Sr. jobs

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Dispatcher
  • Adapthealth
  • Oaks, PA FULL_TIME
  • AdaptHealth is a premier full-service home medical equipment company in the United States – offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better and use technology, process and the power of our national network to do so.  We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and  provide the best quality care. Position Summary:The Dispatcher has a broad range of responsibilities including routing all orders for regional branch deliveries and coordinating delivery schedules with the operations staff in each region achieving timely delivery goals as established by leadership.  Uses appropriate IT systems to document patient communication and achieves operations staff productivity by assessing appropriate number of deliveries per staff member. Essential Functions and Job Responsibilities: Responsible for every ticket (delivery, pick-up, service) daily, creates sensible routes for each Medical Equipment Technician and ensure all stops were completed. Develops and maintains working knowledge of current HME products and services offered by the company and all applicable governmental regulations. Clears all routes daily with all delivery technicians to ensure all stops were completed. Addresses any non-printed orders to determine the status of the order. Screens every ticket for mistakes and address these mistakes with Management and/or the person responsible for creating the order. Creates sensible routes for every delivery technician that will meet certain window blocks and/or expectations from customers or referral sources, while operating within the budget. Addresses and develop the best process to handle incomplete orders.  Communicates this message to all applicable parties. Makes outbound calls to customers and patient service technicians for scheduling and routing with a focus on extraordinary customer care  Partners with teams who enter tickets to deliver extraordinary customer care, communicate any issues, verify delivery details, and create solutions for issues Verifies delivery/pick up details and communicate that information to patient service technicians and couriers. Achieves or shows progression toward positively impacting regional goals that could include productivity goals, decreasing cost per delivery, and decreasing mileage per route by routing in an efficient manner.  Tracks all orders and confirms that orders are delivered daily or follows up and track for appropriate time frames including checking log line. Ensures confidentiality of patient care information/documentation. Documents patient communication regarding deliveries achieving 98% compliance or shows steady progression towards meeting. Becomes familiar with all personal safety and infection control practices and procedures.  Accounts for all tickets, create routes, clear routes, and ensure all stops were completed. Develops best practice process and procedures for the position.  This includes but is not limited to categories such as zoning, routing/re-routing, dispatching, staging, loading/unloading, handling emergencies, same/day orders, modes of delivery, etc. Maintains patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth’s Compliance Program. Performs other related duties as assigned.  Competency, Skills and Abilities: Decision making skills  Analytical and problem-solving skills with attention to detail  Ability to adapt and be flexible in a rapidly changing work environment Strong verbal and written communication  Excellent customer service skills  Proficient computer skills and knowledge of Microsoft Office  Ability to prioritize and manage multiple tasks  Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction   Education and Experience Requirements: High School Diploma  One (1) year work related in health care, routing, customer services, claims, billing, call center or management regardless of industry  Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. Valid and unrestricted driver’s license in state of residence   Physical Demands and Work Environment: Work environment may be stressful at times, as overall office activities and work levels fluctuate  Must be able to bend, stoop, stretch, stand, and sit for extended periods of time  Subject to long periods of sitting and exposure to computer screen  Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use  Must be able to lift 30 pounds as needed  Excellent ability to communicate both verbally and in writing  May be exposed to angry or irate customers or patients  BenefitsMedical Dental Vision Paid Time Off401k#INDHP   AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.  This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
  • 15 Days Ago
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1
Dispatcher
  • 1-800-GOT-JUNK
  • Norristown, PA FULL_TIME
  • Are you looking for a dynamic and rewarding career in the junk removal industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for...
  • 16 Days Ago
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Dispatcher
  • Hobart Service
  • Elkins, PA FULL_TIME
  • Job Description The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be freq...
  • 17 Days Ago
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Dispatcher
  • Coach USA / Megabus
  • Paulsboro, NJ FULL_TIME
  • Dispatcher (Central Dispatch Window) Location: Paulsboro, NJ Shift: will require flexibility for all shifts Type: Full-Time Salary: $22.00 hourly Coach USA, a leader in the transportation industry, is...
  • 20 Days Ago
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A
Dispatcher
  • American Expediting
  • Folcroft, PA FULL_TIME
  • Dispatcher Onsite: Folcroft, PA Available shift: Monday-Friday, 9:00am-5:00pm ABOUT THE COMPANY: American Expediting is the nation's premier custom transport provider. Our people are smart, creative p...
  • 20 Days Ago
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Dispatcher
  • JDM Materials Company
  • Philadelphia, PA FULL_TIME
  • Dispatcher:Family Owned Construction Company located in Northeast Philadelphia is looking for an experienced Dispatcher. The Dispatcher is responsible for monitoring the movement of trucks and freight...
  • Just Posted
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0 Dispatcher, Sr. jobs found in Philadelphia, PA area

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Dispatcher - 2750
  • Barnhart Crane & Rigging
  • Philadelphia, PA
  • PURPOSE – Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company...
  • 4/24/2024 12:00:00 AM
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Dispatch Lead
  • The Rounds
  • Philadelphia, PA
  • The Rounds is the portal for managing everything that comes in/out of your home, i.e. your AI-powered personal Psychic H...
  • 4/24/2024 12:00:00 AM
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S
Dispatcher
  • Sir Lancellot Courier and Delivery Service
  • Essington, PA
  • Job Description Job Description DISPATCHERS NEEDED!!! A regional logistics provider in the Philadelphia area is seeking ...
  • 4/22/2024 12:00:00 AM
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Dispatcher
  • Benjamin Franklin Plumbing
  • Philadelphia, PA
  • Plumbing Careers at Benjamin Franklin Plumbing® Do you value professionalism and punctuality? Do you want to work with t...
  • 4/22/2024 12:00:00 AM
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Telephone Dispatcher
  • Temple University
  • Philadelphia, PA
  • The dispatcher in the call center is responsible for answering telephone calls in the ambulatory care call center, typin...
  • 4/22/2024 12:00:00 AM
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Dispatcher
  • Envirosafe
  • Pittsgrove, NJ
  • Call Receiving Discussing initial pricing with customers Scheduling; the difference between demand, maintenance, install...
  • 4/21/2024 12:00:00 AM
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Dispatcher
  • Envirosafe
  • Elmer, NJ
  • Call Receiving Discussing initial pricing with customers Scheduling; the difference between demand, maintenance, install...
  • 4/21/2024 12:00:00 AM
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Dispatcher - 2750
  • Barnhart Crane & Rigging
  • Philadelphia, PA
  • PURPOSE Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, ...
  • 4/20/2024 12:00:00 AM
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About Philadelphia, Pennsylvania

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$49,064 to $70,423
Philadelphia, Pennsylvania area prices
were up 1.0% from a year ago
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