Dispatcher, Sr. jobs in Novi, MI

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Emergent Health Partners
  • Ann Arbor, MI FULL_TIME
  • Have you ever thought about working in the Emergency Medical Services industry? Do you thrive in fast-paced environments and are you motivated by making a difference?

    Are you a customer service rock star that has awesome communication and technical skills?!

    If you answered yes to any of those questions, join our Communications Center as a Calltaker / Dispatcher. We will equip you with the training, education, skills, and support you need to be successful in today's ever-changing healthcare environment.

    Excellent communication, organizational, and customer service skills are essential to effectively communicate time-sensitive and urgent information to the appropriate units.

    You'll be a problem solver! - Adaptability is key in order to provide the best experience to our patients and healthcare partners.

    Salary Details :

    The starting salary for this position is $44,468 with opportunities for quick promotions and increased salary. Starting compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may change from the amount shown.

    We offer a competitive total rewards package, which includes generous PTO, 403(b) match, healthcare coverage, and a long list of other benefits like pet insurance!

    Essential Duties :

    Responsible for in-coming emergency (911) and non-emergency calls via phone, radio, and other established means of communication

    Receives emergency calls from the public and prioritizes and processes them into a pre-established computer format for a concise event at a precise location

    Instructs callers in the performance of urgent procedures before arrival of emergency services, as required using scripted protocols

    Refers citizens' non-emergency calls to the appropriate agencies

    Relays information and contacts appropriate agencies or personnel to resolve routine problems

    Executes accurate and expedient public safety communications work in response to a high volume of emergency and non-emergency calls

    Receives emergency service telephone calls from primary PSAP (Public Safety Answering Point) for EMS and Fire

    Operates dispatch monitoring and activity consoles and equipment

    Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

    Answering and processing of after-hours contracted services

    Utilization of online programs for requests for transportation

    Work Environment :

    Sitting for prolonged periods of time

    Listening and talking by telephone using finger and wrist dexterity in the operation of a computer terminal, viewing multiple computer screens, and handwriting notations #CB

    Equal opportunity and affirmative action employer of F / M / Disability / Vets

    Required Qualifications

    High school diploma or G.E.D. required.

    1 years of experience in administrative support, customer service, emergency communications, or in a fast paced multi-discipline environment.

    Must pass the Critical applicant screening process.

    Must possess strong keyboarding skills, ability to multitask, attention to detail, and memory recall

    • Valid Driver's License
    • Must be able to provide proof of eligibility to legally work in the U.S.
    • EMS and / or fire dispatch experience preferred but we will train
    • Must be able to pass a company sponsored drug screen and physical

    Equal opportunity and affirmative action employer of F / M / Disability / Vets

    Last updated : 2024-03-02

  • 24 Days Ago

L
Dispatcher
  • Livingston County
  • Howell, MI FULL_TIME
  • Livingston County was named a 2023 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees servi...
  • 3 Days Ago

S
Dispatcher
  • Stock Transportation
  • Ann Arbor, MI FULL_TIME
  • Dispatcher - ( 241366 ) Description National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and...
  • 3 Days Ago

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Dispatcher
  • Dee Cramer Heating & Cooling
  • Holly, MI FULL_TIME
  • Dee Cramer is an industry leading, $100M per year full service HVAC/Sheet Metal Contracting firm. Celebrating our 86th year in business in 2023, we are in our third generation of family leadership. Co...
  • 11 Days Ago

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Dispatcher
  • Dee Cramer
  • Holly, MI FULL_TIME
  • About us Dee Cramer is a full service HVAC/Sheet Metal Construction & Service firm located in Holly, Michigan. Our capabilities include engineering, CAD coordination and design, 4D CAD and BIM, automa...
  • 11 Days Ago

C
Dispatcher
  • Confidential
  • Ann Arbor, MI FULL_TIME
  • Overview: We are seeking a reliable and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and managing the transportation of goods and ensuring timel...
  • 13 Days Ago

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0 Dispatcher, Sr. jobs found in Novi, MI area

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Dispatcher/Router/Scheduler
  • FidelityTransportation of Michigan, INC.
  • Farmington Hills, MI
  • Job Description Job Description This opportunity is to dispatch, monitor and manually build routes and using the phone t...
  • 3/28/2024 12:00:00 AM

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Dispatcher
  • One Hour Heating & Air Conditioning of Canton, MI
  • Canton, MI
  • Job Description Job Description Benefits: 401(k) Bonus based on performance Competitive salary Training & development Jo...
  • 3/27/2024 12:00:00 AM

S
Dispatcher>
  • SiteOne
  • Madison Heights, MI
  • SiteOne - 31691 Dequindre Rd [Dispatcher Coordinator / Telecommunicator] As a Dispatcher at SiteOne, you'll: Receive eme...
  • 3/27/2024 12:00:00 AM

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Dispatcher / Warehouse
  • MPS Group, Inc.
  • Farmington, MI
  • ** MPS Group, Inc.** ** Dispatcher / Warehouse** Farmington Hills, MI 48331 **MPS Group** has a position open at our cor...
  • 3/27/2024 12:00:00 AM

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Towing Dispatcher
  • GOCH & SONS TOWING INC
  • Detroit, MI
  • Job Description Job Description We are seeking a Towing Dispatcher to join our team! Three days a week Friday 4 p.m. to ...
  • 3/27/2024 12:00:00 AM

C
Experienced Automotive Dispatcher
  • Circle Logistics, Inc
  • Taylor, MI
  • Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just t...
  • 3/26/2024 12:00:00 AM

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Logistics Dispatcher
  • United Road Services
  • Plymouth, MI
  • Job Description Job Description The main function of the Dispatcher is to help coordinate our professional car haulers’ ...
  • 3/26/2024 12:00:00 AM

A
Service Dispatcher
  • Absolute Medical Imaging
  • Dexter, MI
  • Job Description Job Description Service Dispatcher Responsibilities: Experience as a Service Writer and understanding of...
  • 3/25/2024 12:00:00 AM

Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase over the 2000 census count of 47,386. The city is located approximately 25 miles (40 km) northwest of the center of Detroit, and about 8 miles (13 km) west of the western border of Detroit. It is about 25 miles (40 km) northeast of the center of Ann Arbor. The city is located within the boundaries of the survey township of Novi Township. The remaining unincorporated township is only a tiny fraction surrounded by the city. According to the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$47,599 to $68,321
Novi, Michigan area prices
were up 1.3% from a year ago