Dispatcher, Sr. jobs in Kalispell, MT
Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Dispatcher, Sr. jobs
Service Department Dispatcher / Biller
- Bill's Superheat
-
Kalispell, MT
OTHER
-
Service Department Dispatcher / Biller $20-$25/hour depending on experience. Bill’s Superheat Inc., located in Kalispell, MT, has been in the industry for over 20 years. Our company is founded upon excellent values and we are family oriented. We are seeking individuals who are looking for a long-term position in a great environment. We offer a comprehensive benefits package to include Competitive Pay, Medical Insurance, Paid Dental Insurance, Aflac Supplement Insurance, Two Weeks Paid Vacation, Paid Holidays, 401K with company match.
ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES: • Must be dependable, punctual, honest, organized, and detail oriented. • Must have a positive disposition and willingness to advance personally and professionally. • Responsible for exercising discretion and independent judgement in planning, scheduling, coordinating, controlling, and directing the activities of all service department technicians’ daily call schedule and labor hours. • Responsible for status updates and communications with all parties involved in service work including customers, service management, service staff and sales staff. • Assist the Administration Team by answering phones, routing calls, filing, greeting customers, scheduling appointments, data entry and assisting with other duties as assigned. • Must have strong computer software skills, organizational skills, and English grammar skills. Must be able to multi-task and perform duties to deliver excellent customer service and sustain a high level of customer satisfaction. • Coordinates service resources. • Schedules personnel based on skill set and availability. • Generates Work Order Documents, dispatches technicians, and notifies customers. • Responsible for customer interaction/satisfaction. • Interacts and communicates with Service Supervisors to assign and dispatch HVAC Technicians. • Filing of customer invoices and contracts. • Monthly analysis of service team open call report. • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. • Schedules calls and follows up with customers. • Reviews paperwork, completes calls, and forwards paperwork to appropriate staff members as necessary. • Handle customer inquiries related to billing questions and invoices in a professional manner. • Investigates customer inquiries regarding invoice discrepancies. • Creates customer invoices for service work performed in assigned area. • Responsible for billing customers for all work performed by their assigned technicians. • Analyzes Work in Process (WIP) monthly and prepares invoicing for all complete jobs. • Process and update all warranty claims to various equipment vendors. • Maintains customer service contracts and warranty database. • Responsible for generating, interpreting, and printing various assigned reports. • Transfers and posts all service invoices into QuickBooks billing software.
QUALIFICATIONS To perform this job successfully, the individual must be able to exercise independent judgment and discretion and be able to perform all essential job functions, duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. • Education and Experience: Three to five years of related office experience and training to include Microsoft Office Suite, knowledge of QuickBooks preferred. • Language Skills: Must possess the ability to read, write and verbally communicate and present information to customers, staff and peers, vendors, etc., in one-to-one and small group situations. Must possess the ability to comprehend both verbal and written instructions and correspondence. • Mathematical Skills: Must possess the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. • Reasoning Ability: Must possess the ability to apply common sense, understanding and independent judgment to carry out instructions furnished in written, oral and diagram form. Must possess the ability to problem solve a variety of situations in a courteous and professional manner. • Certificates and Licenses: Must possess a valid driver’s license and a clean driving record. • Work Environment: This position works in a typical office environment. The noise level in the work environment is usually moderate. The typical workload is fast paced and requires the employee to multi-task.
Apply in person at 172 Frontage Park, Kalispell MT or send resume to lisa@billssuperheat.com.
recblid 0fvwl0fohzeq2ijaovbjhgj53z91tx - 6 Days Ago
Sr Account Executive - Insurance
- SAS
-
Zurich, MT
OTHER
- Sr Account Executive Insurance – Hybrid Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – ...
- 1 Month Ago
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0 Dispatcher, Sr. jobs found in Kalispell, MT area
Ground Operations Crew Member
- JetBlue
-
Whitefish, MT
- JetBlue is seeking Part-Time Ground Operations Crew to step onboard and join a team working towards the ultimate mission...
- 4/17/2024 12:00:00 AM
Pepsi Delivery Driver
- Admiral Beverage
-
Kalispell, MT
- Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer ...
- 4/16/2024 12:00:00 AM
School Bus Driver - Kalispell
- Kalispell Chamber of Commerce
-
Kalispell, MT
- **School Bus Driver - Kalispell** By 2/14/2022 Transportation and Warehousing **Harlow's School Bus Service is hiring pa...
- 4/16/2024 12:00:00 AM
Retail Warehouse Associate
- Best Buy
-
Kalispell, MT
- As a Retail Warehouse Associate, you’ll be part of an energetic and efficient team that’s dedicated to delivering tech p...
- 4/15/2024 12:00:00 AM
Warehouse Worker
- Grainger
-
Kalispell, MT
- Responsibilities Primary Function: DCA PICKING - PACKING Full Time Performs tasks associated with the receipt, storage, ...
- 4/14/2024 12:00:00 AM
Material Handler
- Walmart
-
Kalispell, MT
- **Job Summary:** As a Material Handler at Walmart, you will be responsible for efficiently managing the flow of material...
- 4/14/2024 12:00:00 AM
PACKAGER/PRODUCTION
- Spherion
-
Kalispell, MT
- Local Kalispell business seeking a full time production person to work in the packaging & production area. Responsibilit...
- 4/14/2024 12:00:00 AM
Material Handler I Yard
- Builders FirstSource, Inc.
-
Kalispell, MT
- **Material Handler I Yard** Kalispell, MT 59901, USA Req #25539 Thursday, March 3, 2022 PURPOSE Under direct supervision...
- 4/14/2024 12:00:00 AM
About Kalispell, Montana
Kalispell (/ˈkæləˌspɛl, ˌkæləˈspɛl/) is a city in, and the county seat of Flathead County, Montana, United States. The 2015 Census estimates put Kalispell's population at 22,052. The Kalispell Micropolitan Statistical Area has a population of 93,068 and it is the largest city and commercial center of northwest Montana. The name Kalispell is a Salish word meaning "flat land above the lake". Kalispell is also the gateway to Glacier National Park....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$42,420 to $60,886
Kalispell, Montana area prices
were up 3.1% from a year ago
were up 3.1% from a year ago