Dispatcher, Sr. jobs in Charleston, WV

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • ugiutilitt1.valhalla.stage
  • Charleston, WV FULL_TIME
  • Mountaineer Gas Company is the largest natural gas distribution company in West Virginia with over 220,000 customers and 450 employees. We service fifty (50) of the fifty-five (55) counties in West Virginia and maintain close to 6,000 miles of pipeline.

    Job Summary

    We are currently recruiting in our Corporate office, Charleston, WV, for a Dispatcher. 

    Duties and Responsibilities

    • Answers incoming calls from customers and dispatches accordingly to the appropriate field operations personnel to respond. 
    • Must ask sufficient questions of callers to get accurate location and event details to communicate to appropriate responding staff for calls such as priority (PRs) and no gas.
    • Sorts and distributes orders and customer contact requests received from the call center to the corresponding operations area. 
    • Accurately documents communications and account information with internal and external customers on issues related to the maintenance and operation of our natural gas systems. 

    Knowledge, Skills and Abilities

    Requirements:

    • High school diploma or equivalent. 
    • Requires computer skills for data entry and information retrieval tasks. 
    • Tact and diplomacy when dealing with difficult customer interactions. 
    • Demonstrated strong verbal and written communication skills
    • Subject to working 12 hour rotating shifts within a 24/7 operations environment including holidays. 
    • Requires five (5) years of related work experience or related degree. 

     

    Preferences:

    • Previous emergency dispatch experience. 
    • Experience with customer information, geographic information, and/or dispatching systems.
    • Live within 30 minutes of the location.

     

    Mountaineer Gas Company is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

     

    Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with Mountaineer Gas Company policies. 

  • 17 Days Ago

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EMS Dispatcher -- Charleston Med Base -- General Hospital
  • Charleston Area Medical Center (CAMC) Health System
  • Charleston, WV OTHER
  • Job Summary Responsibilities Knowledge, Skills & Abilities Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientati...
  • 9 Days Ago

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EMS Dispatcher -- Charleston Med Base -- General Hospital
  • CAMC Health System
  • Charleston, WV FULL_TIME
  • Responsibilities Knowledge, Skills & Abilities Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) a...
  • 12 Days Ago

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Sr. Marketing Manager- REMOTE
  • Ryder System
  • Charleston, WV FULL_TIME
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\ SUMMARY The Sr. Marketing Manager role is a strategic position that encompas...
  • 22 Days Ago

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Business Analyst, Sr
  • TISTA Science & Technology Corporation
  • United, WV OTHER
  • OverviewAre you a purpose-driven Business Analyst seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom?TISTA Science and Technology is seeking a Senior B...
  • 2 Days Ago

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Sr Mechanic / Technician
  • FedEx Freight
  • Nitro, WV FULL_TIME
  • Starting Rate of Pay: $32.70 / hour3rd Shift PositionAs a Mechanic / Technician with FedEx Freight, you will use your heavy equipment experience and/or diesel mechanic education to maintain and repair...
  • 2 Days Ago

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0 Dispatcher, Sr. jobs found in Charleston, WV area

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CDL-A Company Driver - 6mo EXP Required - OTR - Dry Van - U.S. Xpress
  • U.s. Xpress
  • Charleston, WV
  • CDL-A TRUCK DRIVERS: Great Pay & Consistent Miles!. Earn GREAT PAY, consistent miles & 24/7 support! Solo Drivers:2,220+...
  • 3/28/2024 12:00:00 AM

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Truck Driver Company - 6mo EXP Required - OTR - Dry Van - U.S. Xpress
  • U.s. Xpress
  • Charleston, WV
  • CDL-A TRUCK DRIVERS: Great Pay & Consistent Miles!. Earn GREAT PAY, consistent miles & 24/7 support! Solo Drivers:2,220+...
  • 3/28/2024 12:00:00 AM

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Class A CDL Company Driver - 6mo EXP Required - OTR - Dry Van - U.S. Xpress
  • U.s. Xpress
  • Charleston, WV
  • CDL-A TRUCK DRIVERS: Great Pay & Consistent Miles!. Earn GREAT PAY, consistent miles & 24/7 support! Solo Drivers:2,220+...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative Dispatcher
  • Dodrill Comfort & Energy Solutions
  • Cross Lanes, WV
  • Job Description Job Description We are seeking a Customer Service Representative Dispatcher to join our team! You will b...
  • 3/27/2024 12:00:00 AM

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Warehouse Technician
  • FLSmidth
  • Charleston, WV
  • **Warehouse Technician** + Places incoming goods from suppliers in the correct warehouse storage space to ensure that th...
  • 3/27/2024 12:00:00 AM

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Straight Driver
  • Beacon Building Products
  • Charleston, WV
  • Joining Beacon Building Products as a CDL Driver means becoming part of a values-driven organization. Our core principle...
  • 3/26/2024 12:00:00 AM

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Courtesy Driver
  • Healthnet Aeromedical Services Inc
  • Charleston, WV
  • Job Description Job Description HealthTeam Critical Care Transport is a not-for-profit shared service of Cabell Huntingt...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Saint Albans, WV
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$42,214 to $60,592
Charleston, West Virginia area prices
were up 1.2% from a year ago