Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
American Medical Response (AMR)
Buffalo, NY
starting pay: $17.93/hr.
JOB SUMMARY
The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.
RESPONSIBILITIES
QUALIFICATIONS
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
* Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
* One Team - We respect each other and achieve together what no individual can alone.
* Innovation - We are driven to develop solutions that inspire progress.
* Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
* Ownership - We are accountable for what we do and take pride in how we do it.
* Citizenship - We are dedicated to being good stewards in the communities we serve.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
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