Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Hillsboro Aero Academy is looking for an outgoing, well-organized individual with excellent customer service skills to join the dispatch team at our Redmond campus. This position is primarily responsible for maintaining a safe and efficient flight environment for customers and employees from around the world. Please note: This is a non-certified dispatcher position, FAA certification is not required.
Job Duties:
· Uphold standard operating procedures of HAA and regulations of FAA
· Actively participate in HAA safety culture
· Maintain aircraft schedule once posted by the Scheduling Department
· Accurate aircraft maintenance data entry after each flight
· Communicate directly with maintenance department for scheduled and unscheduled resource maintenance
· Invoice customers and employees for services and materials
· Aviation radio and multi-line phone
· Auditing flight logs for accurate billing and training records
· Projects as assigned by management team
· Dispatch office organization and upkeep
Qualifications/Licenses:
· Valid driver's license with good driving record preferred
· High School Diploma
Required Skills/Experience:
· Excellent customer service
· Positive attitude
· Familiarity with Microsoft Office Suite
· Proficient in multi-tasking
· Team player
Preferred Skills/Experience:
· General aviation knowledge
· Private pilot license
Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.
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