Dispatcher jobs in Worcester, MA

Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Impact Fire Services
  • Worcester, MA FULL_TIME
  • Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30 district offices and employ over 1,100 employees across multiple states throughout the USA.

    At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

    Why work with us?

    At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30 district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

    Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

    Benefits of joining Impact Fire Services

    When you join Impact Fire you will receive:
    • Competitive compensation
    • Pay is on a weekly cycle, every Friday
    • Career Advancement Opportunities
    • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
    • Company paid short and long-term disability
    • Immediately vested in our 401(k) company match
    • Exceptional guidance and support from our managers
    • Collaborative culture & environment
    • Robust training opportunities with company reimbursement upon achieving required licensing
    • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
    • Opportunity to work alongside some of the best talent in the fire protection industry
    The main objectives of this position are to support the operations management team in a dispatching/administrative role. This position is a scheduling and administrative position and reports to the department manager. The Dispatcher will be responsible for having a strong focus on customer service/support. The Dispatcher is also responsible for any other administrative tasks assigned by the division manager.

    This position is located at our Hudson, NH location.

    Responsibilities include:
    • Performing triage on incoming customer calls
    • Scheduling service for customers as necessary
    • Dispatching technicians to perform service at customer sites as necessary
    • Answer phone calls, text or email messages
    • Provide customer support as necessary
    • Perform miscellaneous administrative tasks including typing, making copies, mailings, record keeping, and note
    taking

    Requirements include:
    • Strong customer service skills
    • Above average typing speed
    • Strong grammatical and spelling skills
    • Competency with Microsoft Office Suite
    • Pleasant and professional phone manner
    • Neatness and organizational skills
    • Excellent listening and communication skills
    • The ability to manage multiple priorities
    • A strong work ethic and professional appearance
    • The ability to perform physical activities outlined in the accompanying physical requirements checklist
    • Satisfactory results in a company mandated criminal background check and drug test
    • The ability to fit in with our culture of teamwork
    • An ability to quickly learn new tasks
    Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

    We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

    Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
  • 14 Days Ago

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Dispatcher
  • Optima Overnight
  • Worcester, MA FULL_TIME
  • Dispatcher General Job Description Dispatchers should have good judgment skills and the ability to make decisions quickly. They need to have excellent communication skills when giving and receiving in...
  • 18 Days Ago

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Dispatcher
  • Wood's Ambulance, Inc.
  • Gardner, MA FULL_TIME
  • Job Description Job Title: Dispatcher Business Title: Dispatcher Reports To: Dispatch Supervisor FSLA: Non-Exempt POSITION DESCRIPTION: The Dispatcher is responsible and accountable for performing all...
  • 1 Month Ago

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Dispatcher
  • Worcester Polytechnic Institute
  • Worcester, MA FULL_TIME
  • JOB TITLE Dispatcher LOCATION Worcester DEPARTMENT NAME Campus Safety Sergeant DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY The position of Police Dispatcher serves as t...
  • 27 Days Ago

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Driver Dispatcher
  • Rodenhiser Home Services Inc
  • Holliston, MA FULL_TIME
  • Never job search again!Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for...
  • 17 Days Ago

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CSR/Dispatcher
  • Career Strategies Inc
  • Worcester, MA FULL_TIME
  • We are seeking a CSR/Dispatcher to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.PRIMARY RESPONSIBILITIES:• P...
  • 24 Days Ago

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0 Dispatcher jobs found in Worcester, MA area

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Dispatch Clerk
  • Providence Housing Authority
  • Providence, RI
  • Job Description Job Description Schedule: Wednesday and Thursdays: 12:00 am-8:00 am. Friday through Sunday: 4:00 pm - 12...
  • 4/24/2024 12:00:00 AM

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Overnight Dispatcher/Driver
  • Stephens Automotive Transport
  • Medford, MA
  • Job Description Job Description We are looking to fill an immediate need for full-time overnight, dispatcher/driver for ...
  • 4/23/2024 12:00:00 AM

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Transportation Dispatcher/Customer Service
  • Momentum Drives
  • Woburn, MA
  • We are a fast growing worldwide chauffeured transportation and logistics company seeking a dynamic dispatcher with great...
  • 4/22/2024 12:00:00 AM

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Center Dispatch Assistant
  • Ultimate Staffing
  • Hudson, NH
  • We are seeking a detail-oriented and organized Center Dispatch Assistant to work side-by-side with our Central Dispatch ...
  • 4/22/2024 12:00:00 AM

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Aircraft Dispatcher
  • Total Aerospace Services
  • Boston, MA
  • Do you want to be a part of a team of aviation innovators who are helping change the industry landscape? Our client is t...
  • 4/21/2024 12:00:00 AM

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Center Dispatch Assistant
  • Ultimate Staffing
  • Hudson, NH
  • We are seeking a detail-oriented and organized Center Dispatch Assistant to work side-by-side with our Central Dispatch ...
  • 4/21/2024 12:00:00 AM

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Transportation Dispatcher/Customer Service
  • Momentum Drives
  • Woburn, MA
  • We are a fast growing worldwide chauffeured transportation and logistics company seeking a dynamic dispatcher with great...
  • 4/20/2024 12:00:00 AM

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Laborer Dispatcher
  • Providence Housing Authority
  • Providence, RI
  • Job Description Job Description PHA is seeking for a Laborer Dispatcher to provide unskilled and diversified duties in c...
  • 4/20/2024 12:00:00 AM

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$44,181 to $60,141
Worcester, Massachusetts area prices
were up 1.6% from a year ago

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Drivers and dispatchers will continue to be needed to meet the growing need.
December 16, 2019
Dispatcher in Long Beach, CA
Dispatchers usually share responsibility for the exercise of operational control, which gives them authority to divert, delay or cancel a flight.
December 09, 2019
Dispatcher in South Bend, IN
Many times, potential applicants for emergency dispatcher positions have to undergo background checks and psychological analysis to ensure that they can handle the stress that comes with the job.
November 21, 2019