Dispatcher jobs in Waltham, MA

Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher
  • Keolis North America, Inc.
  • Boston, MA FULL_TIME
  • At Keolis Commuter Services (KCS), we give every team member-and their ideas-a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength.

    If you're looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

    Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA).

    During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world.

    Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

    We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

    At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

    Benefits Package Highlights :

    • Generous Medical & Rx plan
    • Dental & Vision Plan
    • Railroad Retirement Benefits - a federal program that administersretirement, survivor, unemployment, and sicknessbenefits to U.

    S.railroadworkers and their families.

    • Fidelity 401K Program
    • Flexible Spending Accounts
    • Transit and Parking Reimbursement Benefits
    • Employee Assistance Program
    • Company Sponsored Life & Accidental Death and Dismemberment Benefits
    • Education Assistance
    • Short- & Long-term Disability Benefits
    • Voluntary Benefits Plan options including
    • Supplemental health plans for accidents, critical illness, hospital stays
    • Pet, Home, Auto insurance

    This position will require you to work a minimum of 5 days a week on-site when called in with as little as 2-3 hours notice.

    The shifts will vary between mornings, evenings, and overnights and will differ each day.

    Knowledge and Skills :

    • Must have high school diploma or equivalent.
    • Ability to prioritize and multi-task in a high-pressure office setting.
    • Must have intermediate skills in Microsoft Office, specifically Excel and Word.
    • Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff.
    • Must have the ability to establish and maintain effective working relationships with supervisors, co-workers and vendors.
    • Must possess strong oral and written communication skills.
    • Must have strong interpersonal skills.

    Experience :

    • Must have 5 years' successful work history in a professional environment. Strongly prefer at least 1-3 years of dispatching experience.
    • Experience working in a unionized environment.
    • Satisfactory prior work history.

    Key Accountabilities :

    • Work in a 24 / 7 / 365 environment. Expected to work some overnight shifts.
    • Maintain records related to the use of crews on software and paper.
    • Make approximately 75-150 phone calls a day to dispatch crews across the network.
    • Follow FRA regulations to properly identify crew availability.
    • Comply with all related safety rules and procedures and report all hazards as required.
    • Other duties as required.

    Additional Statements :

    Drug and alcohol screening : Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check.

    Must pass a physical examination.

    Safety commitment : Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities.

    Together we can become the most successful transportation company in the world.

    Environmental commitment : Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

    EEO statement : Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification.

    We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    ADA Reasonable Accommodation : Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.

    Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

    Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

    indhp

    Last updated : 2024-03-06

  • 19 Days Ago

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Dispatcher
  • Town of Dedham
  • Dedham, MA FULL_TIME
  • The Town of Dedham seeks qualified candidates for the position of Dispatcher to perform highly The successful candidate should have a basic understanding of emergency operations and the ability to lea...
  • 1 Day Ago

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Dispatcher
  • FGO Logistics
  • Boston, MA FULL_TIME
  • Primary Duties & Responsibilities Assist in the management of the day-to-day operations of contracted drivers, which includes but is not limited to maintaining Motor Carrier schedules, and maintaining...
  • 1 Day Ago

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Dispatcher
  • WeDriveU
  • Boston, MA FULL_TIME
  • WeDriveU is posting this position on behalf of National Express Transit Corp. National Express LLC is the North America subsidiary of Mobico Group, PLC, a global mobility leader operating on four cont...
  • 2 Days Ago

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Dispatcher
  • Republic Services
  • Revere, MA FULL_TIME
  • Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action our promise to be environmentally responsible and...
  • 3 Days Ago

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Dispatcher
  • VIP Employment Solutions LLC
  • Peabody, MA FULL_TIME
  • Benefits : Bonus based on performance Opportunity for advancement Training & development We are looking for a 2nd Shift Customer Service Rep / Dispatcher for our client in Woburn, MA. This position is...
  • 4 Days Ago

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0 Dispatcher jobs found in Waltham, MA area

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Dispatcher
  • VIP Employment Solutions LLC
  • Burlington, MA
  • Job Description Job Description We are looking for a 2nd Shift Dispatcher/Customer Service Rep for our client in Woburn,...
  • 3/28/2024 12:00:00 AM

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Dispatcher
  • VIP Employment Solutions LLC
  • Billerica, MA
  • Job Description Job Description We are looking for a 2nd Shift Dispatcher/Customer Service Rep for our client in Woburn,...
  • 3/28/2024 12:00:00 AM

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Dispatcher
  • Todisco Service Inc
  • Salem, MA
  • Job Description Job Description Todisco Services, Inc. is searching for good people who want to join a team of professio...
  • 3/28/2024 12:00:00 AM

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Non-Emergency Transportation Dispatcher
  • Travelcom Inc.
  • Upton, MA
  • Job Description Job Description Responsibilities: You will work in a fast-paced environment and must be able to multitas...
  • 3/28/2024 12:00:00 AM

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Field Service Dispatcher
  • United Rentals, Inc.
  • Smithfield, RI
  • Great company. Great people. Great opportunities. As an Area Dispatcher at United Rentals, you will be tasked with organ...
  • 3/28/2024 12:00:00 AM

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Service Dispatcher - Earthmoving
  • Milton CAT
  • Milford, MA
  • Overview: Milton CAT is seeking an experienced Service Advisor/Dispatcher. Dispatchers are responsible for providing sch...
  • 3/27/2024 12:00:00 AM

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Dispatcher
  • Republic Services
  • Revere, MA
  • Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. W...
  • 3/24/2024 12:00:00 AM

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Dispatch Assistant for Towing Company
  • Stephens Automotive Transport
  • Medford, MA
  • Job Description Job Description We have a need for a dispatch assistant for our tow facility. We are looking to fill an ...
  • 3/24/2024 12:00:00 AM

Waltham (/ˈwɔːlθæm/) is a city in Middlesex County, Massachusetts, United States, and was an early center for the labor movement as well as a major contributor to the American Industrial Revolution. The original home of the Boston Manufacturing Company, the city was a prototype for 19th century industrial city planning, spawning what became known as the Waltham-Lowell system of labor and production. The city is now a center for research and higher education, home to Brandeis University and Bentley University. The population was 60,636 at the census in 2010. Waltham is commonly referred to as W...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher jobs
$47,041 to $64,030
Waltham, Massachusetts area prices
were up 2.5% from a year ago

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Many times, potential applicants for emergency dispatcher positions have to undergo background checks and psychological analysis to ensure that they can handle the stress that comes with the job.
November 21, 2019