Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Dispatcher
$20 to $22 / per hour
Are We the Right Fit for You?
Are you looking to join a company that is the leader in home services? Sierra Pacific has been an industry leader in the residential retrofit business in the Greater Sacramento Region since 1984, with services spanning from HVAC, Solar Pool, Solar Electric & Generators, to Water Treatment and Windows. We are dedicated to providing the "Wow" experience for our clients with every interaction, and are looking for team members with a shared commitment to integrity and excellence.
Job Description
As a Dispatcher your primary role is to delegate, schedule and route our Service Technicians. Dispatcher tracks field technician work location, equipment, and work status; monitors scheduled service appointments and helps anticipate dispatching decisions throughout the workday. Dispatcher works closely with the whole customer service team and shares information regarding service time frame, appointment availability, delays, or special instructions.
The position is fast-paced, and requires the individual to be able to transfer attention from one duty to the next quite often, while possessing sound judgment to find solutions for any challenges. Position is on site, Mon- Fri / 8am-4.30pm.
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