Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
About us
We are professional and agile.
Our work environment includes:
Job Summary
We are seeking a reliable and detail-oriented Dispatcher experience perferred but not required. As a Dispatcher, you will be responsible for coordinating tows and ensuring timely delivery. The ideal candidate will have strong organizational skills and the ability to analyze transportation needs effectively.
Responsibilities
- Receive and process paperwork
- Communicate with customers regarding driver status and any delays or issues
- Maintain accurate records of all transactions, including driver logs, and customer invoices
Qualifications
- Previous experience in dispatching is preferred
- Strong analytical skills with the ability to analyze data and make informed decisions
- Excellent phone etiquette and communication skills
- Knowledge of fleet management principles and practices
- Familiarity with phone systems and ability to handle high call volumes
- Experience working with AAA is a plus
At our company, we offer competitive pay rates. If you are a motivated individual with a passion for logistics and transportation, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person