Dispatcher jobs in Franklin, TN

Overview:
Solaren Risk Management is looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable all parties to communicate well by ensuring the accurate and timely transmission of information.

Hours:

• 6am - 2pm
• 2pm - 10pm
• 10pm - 6am

Responsibilities:

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for police services
• Prioritize calls according to urgency and importance
• Use radio, phone and computer aided dispatch to send field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their response
• Provide field units with information about call data, traffic backups and hazards that may impact officer safety
• Enter data in computer system and maintain logs and records of calls, activities and other information
• Query computer databases and provide field units with law enforcement sensitive information

Requirements:

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Criminal Justice Information Services (CJIS) certification
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Ability to remain calm and professional under stressful situations
• High school diploma (Associate’s Degree or higher preferred)

We offer competitive pay, comprehensive benefits package, including medical, dental, vision, retirement plan, paid time off, and opportunities for career advancement that will all be onboarded as of this coming summer. If you are a motivated individual with excellent organizational skills and a passion for logistics, we would love to hear from you!

***Note: Must be able to pass an extensive background check, as this position involves access to law enforcement sensitive information.***

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Language:

• English (Required)

Ability to Commute:

• Mount Juliet, TN 37122 (Required)

Ability to Relocate:

• Mount Juliet, TN 37122: Relocate before starting work (Required)

Work Location: In person