Discount Brokerage Operations Manager jobs in Henderson, NV

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 50 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

We are looking for an outstanding individual to join our team as a full-time Office Manager for our Las Vegas, NV regional office.

Under minimal supervision, the Regional Office Manager is responsible for running the day to day operations of the Regional Office, including supervising and coaching Regional Administrative staff, supporting Regional Executive staff, and acting as a liaison between the Stores in the region and the Corporate Office. Provides attentive support for internal and external parties and ensures consistent, efficient operations. Performs the role in a professional, courteous, proactive, and organized manner.

Essential Duties and Responsibilities:

Supervise administrative assistants, including hiring, coaching, conducting performance reviews, setting performance goals and overseeing training and development of the administrative team

Provides administrative support of a highly complex and responsible nature to ensure efficient operation of the Region

Coordinates activities such as meetings, travel, trainings, and conferences

Delivers high quality work, effectively and efficiently, while providing exceptional customer service

Displays broad understanding of Company Culture

Implements office policies in partnership with Regional and Corporate leadership by establishing standards and procedures, measuring results against standards, and implementing adjustments

Oversees event planning for regional functions and activities including but not limited to annual parties, store outings and regional picnics

Coordinates Regional Executive and employee travel

Provides excellent customer service support to external and internal customers and vendors

Contributes to Regional Office Manager meetings, activities, and initiatives

Oversee all aspects of administrative activities, projects and establish policies and procedures which ensure an effective and efficient use of administrative resources.

Represents the dept, program or project with various levels of personnel both internally & externally managing & facilitating confidential &/or critical information; responds to unanticipated & complex issues.

Stays current on the latest industry technologies, trends, and strategies

Reconciliation of employee timecard information

Processes required Human Resources paperwork for employee transfers, changes in job classification, pay increases, and other related employment matters

Prepares Human Resource / Payroll reports such as, but not limited to: timecard audits, training completions, and turnover reports

Provides administrative onboarding support for new hires, including but not limited to, drug test and background checks, ATS, and Workday

Maintains solid customer relationships by handling questions and concerns with professionalism

Composes, prepares, analyzes, and distributes confidential correspondence, memorandums, reports, spreadsheets, and other documents as requested

Represents Company values professionally in the community and at public gatherings

Other duties as assigned

Qualifications:

This position requires a minimum of three years in a team leadership capacity and a minimum of five years of administrative experience in an office environment.

Advanced level computer experience, including skills in Office 365 is necessary.

This position also requires excellent leadership, communication, organizational, and problem-solving skills.

The ability to work efficiently under pressure and be detail oriented while accurately meeting deadlines and presenting a professional demeanor.

The ideal candidate will work well independently as well as in a team.

Necessary customer service skills include the ability to manage and respond to different customer situations while maintaining a positive, friendly attitude.

Maintaining confidentiality, treating others with respect and upholding Company values is key.

Outstanding planning, time management, and organizational skills.

Superior attention to detail and the ability to meet deadlines and juggle multiple requests is critical.

A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior executives is imperative.

Ability to be flexible and change direction at a moment's notice.

The ability to work successfully in a team environment and build effective working relationships inside and outside the group is essential.

Educational Requirements:

Bachelor’s degree in Business or a related field or equivalent experience is preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Las Vegas, NV 89118: Relocate before starting work (Required)

Work Location: In person