Discount Brokerage Operations Manager jobs in Georgia

Discount Brokerage Operations Manager oversees the daily operations of a discount brokerage. Ensures that brokerage operations adhere to the organization's financial and business strategies. Being a Discount Brokerage Operations Manager monitors the purchase and sale of securities for clients at discounted commissions. Ensures accuracy of transactions, oversees account maintenance, and acts as a liaison with the organization's full-service broker as needed. Additionally, Discount Brokerage Operations Manager ensures compliance with all relevant government regulations. Keeps abreast of market conditions. Requires NASD Series 7 license. Requires a bachelor's degree in a related area. Typically reports to a director. The Discount Brokerage Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Discount Brokerage Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Brokerage Operations Manager
  • Dupre' Logistics
  • Smyrna, GA FULL_TIME
  • The Operations Manager works in a fast paced environment that is at the hub of activity in our Strategic Capacity Services business unit and must possess a sense of personal responsibility, ability to deal with multiple tasks, determination to stick with the job until it’s done, willingness to work with a variety of people, and must be proficient at following through on all task assignments. The primary responsibility of an Operations Manager is to plan and direct the activities of the team to meet the needs of Dupré customers and the Branch Network. In addition, they must provide direct supervision of the Operations team, building the quality and productivity of their direct employees through coaching and development. The Operations Manager will develop procedures, establish standards, and administer activities to assure accurate order entry, efficient shipment tracking, and timely delivery of products to customers. This position is responsible for the effective response to Customer/Branch requests, problems, and special needs which can extend to a global client base. As part of a team, the Operations Manager will be measured against specific metrics related to Revenue, Margin & volume generation as well as meeting customer specific KPI’s. The SCS Operations Manager will be responsible for monitoring and monthly tracking of their individual performance against these metrics utilizing Dupré’s in house MercuryGate TMS and CRM tools. Working in a team environment the SCS Operations Manager individual performance is critical for the Team’s success. Beyond individual performance, the SCS Operations Manager would be measured by team leadership, mentoring and strategic support critical for the Team’s success.

    Key duties

    Manages Customer / Carrier Relationships

    Customer Service

    · Providing excellent customer service by striving to be proactive in problem solving and providing innovative suggestions for handling customer’s freight and resolution of any operational issues. (KPI = Dupre’ On Time Deliveries)

    · Work with the Branch Network, Sales and Customer Success to successfully onboard new or existing business Maximize profit through the development relationship with multiple contacts within customer system and consistent follow-up routine

    · Manage RFP Processes and pricing strategies

    · Oversee daily operations ensuring all loads are covered

    · Coordinate and manage balance of customer freight and carrier capacity

    · Create and maintain a freight program that supports and addresses the customer’s challenges, opportunities, and threats while considering their tolerances for transit times, cost, risks and market conditions.

    · Manage AR process to keep aging at terms.

    · Oversee QBR/Annual customer review

    · Monitor current market conditions and update customers on changes that could affect their business

    · Manage Onboarding of customers into the Operations Center

    a. KPI’s

    b. Scorecards

    c. Standards by Roles

    d. Goals by Roles

    e. Efficiency goals

    · Sugar/CRM utilization

    Monitor and review daily/weekly/monthly metrics from production reports

    · Maintains performance metrics that measure activities that increase business

    · Monitor personal metric performance, identify gaps and seek out coaching/development to close these gaps

    · Maintain metrics/reporting for direct reports

    · Supports and contributes to budgeting and forecasting

    Team Lead / Management:

    Effectively utilizes authority for operational decisions and strategic customer decisions within Operations Center.

    · Acts as day-to-day operational leadership for Customer Managers, Carrier Managers, Logistics Coordinators and Logistics Support

    · Manage team (situational) including Carrier Managers, Customer Managers, Logistics Coordinators and Logistics Support for day-to-day responsibilities and metric tracking

    · Supports and contributes to budgeting, forecasting and P&L

    · Participate and provide hiring feedback

    · Responsible for onboarding and training of new hires

    · Be a technology subject matter expert

    · Learn company processes for understanding, executing and improving

    · Performance Management

    i. Ensure operations is meeting or exceeding customer specific KPI’s

    ii. Create and manage carrier scorecards

    iii. Create and manage performance metrics by role

    iv. Identify areas of improvement to help increase efficiencies

    · Manage Escalations

    i. Coverage

    ii. Claims

    iii. Breakdowns

    iv. Double Brokering

    Job Qualifications

    · 5 years of Logistics/Transportation industry experience is required

    · 3 years of Supervisory experience is required

    · Brokerage Modes Experience – TL, Flatbed, Refrigerated, LTL, Intermodal, Specialty, etc (preferred 5 years)

    · Experience in a detail oriented and multi-tasking environment.

    · Market & Lane Pricing experience (Customer and Carriers)

    · Freight or Logistics with Transportation Management Software experience (preferred 3 yrs)

    · Must have a high level of self-motivation, teamwork attitude, customer service skills and high level of organizational skills

    · Proficient: Word, Excel, Powerpoint, Outlook Required; Mercury Gate, Parade, PowerBi preferred

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to commute/relocate:

    • Smyrna, GA 30080: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    • Logistics: 1 year (Preferred)

    Work Location: One location

  • 2 Days Ago

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Operations Associate
  • Burns & Wilcox Brokerage
  • Atlanta, GA FULL_TIME
  • Responsibilities Perform ad hoc reporting and analysis on sales performance and opportunities, allowing leaders to make key fact-based decisions based upon analytical and strategic insight Integrate m...
  • 19 Days Ago

S
Operations Associate-Prime Brokerage
  • StoneX Group
  • Alpharetta, GA FULL_TIME
  • Overview The Company Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing worl...
  • 23 Days Ago

S
Intern – Prime Brokerage Operations
  • StoneX Group
  • Alpharetta, GA INTERN
  • Overview The Company Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing worl...
  • 15 Days Ago

D
Truckload Brokerage Operations Agent
  • Distribution By Air
  • Atlanta, GA FULL_TIME
  • Job description The Truckload Brokerage Operations Agent is accountable for ensuring safe, legal and on time transit of shipments from shipper to receiver. Responsibilities: Data Entry into OS, build ...
  • 1 Month Ago

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Central Relationship Manager - Greater Atlanta, GA Area
  • Fidelity Brokerage Services LLC
  • Home, GA FULL_TIME
  • Job Description: Central Relationship Manager To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved...
  • 13 Days Ago

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Operations Manager
  • American Steel and Aluminum
  • Portland, ME
  • American Steel and Aluminum (ASA), a leading metals supplier and fabricator dating back to 1806, has always prided itsel...
  • 3/26/2024 12:00:00 AM

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General Manager-Operations Manager
  • Brookfield Properties
  • Las Vegas, NV
  • Location Meadows Mall - 4300 Meadows Lane, Suite 10 Business At Brookfield Properties, we believe retail should be anyth...
  • 3/25/2024 12:00:00 AM

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Executive Operations Manager- Fully Remote
  • Gastro Health
  • Miami, FL
  • Gastro Health is seeking a Fully-Remote Full-Time Executive Operations Manager to Support the FL market. Gastro Health i...
  • 3/24/2024 12:00:00 AM

A
Operations Manager
  • Allied Universal®
  • Amarillo, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/21/2024 12:00:00 AM

A
Operations Manager - Security Operations
  • Allied Universal®
  • Indio, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

A
Operations Manager - Security Operations
  • Allied Universal®
  • Rancho Mirage, CA
  • Overview At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and ...
  • 3/14/2024 12:00:00 AM

A
Operations Manager
  • Allied Universal
  • Tempe, AZ
  • Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional ja...
  • 3/7/2024 12:00:00 AM

A
Operations Manager
  • Allied Universal®
  • Houston, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/6/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Discount Brokerage Operations Manager jobs
$69,231 to $139,753

Discount Brokerage Operations Manager in Stockton, CA
Position requirements usually include a minimum of a bachelor’s degree and 5 years of experience in the financial industry or similar business operations experience.
January 29, 2020
Discount Brokerage Operations Manager in Rock Island, IL
A discount brokerage operations manager is responsible for discount brokerage firms’ operations – companies that accept discounted fees.
February 02, 2020
Discount Brokerage Operations Manager in Saginaw, MI
Bureau of Labor Statistics, a Brokerage Operations Manager is responsible for the financial health of an organization.
December 17, 2019