Discount Brokerage Department Manager manages and leads a group of discount brokers responsible for the purchase and sale of securities for clients at discounted commissions. Develops marketing programs and strategies to increase profitability and enter new markets. Being a Discount Brokerage Department Manager monitors transactions for accuracy and ensures satisfactory customer service. May interact with the organization's full-service brokers as needed. Additionally, Discount Brokerage Department Manager ensures compliance with any applicable regulations. Requires a bachelor's degree in a related area. Requires NASD Series 7 license. Typically reports to a director. The Discount Brokerage Department Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Discount Brokerage Department Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Description
All World Wide Wings Manager Responsibilities :
All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following job description specific to this position in the company.
Department Manager Job Purpose :
1.) Heart of House Department Manager has primary responsibility for the Heart of House (HOH) area, is responsible for managing all food / product matters in the HOH area, HOH staff planning and HOH Team Member development.
They must maintain a safe environment and improve bottom line profitability through appropriate revenue and labor management.
The Heart of House Manager assists the General Manager with overseeing the operation of the entire restaurant. In addition to supervising the operation of the restaurant on a shift-by-shift basis.
2.) Bar Department Manager supervises the operation of the restaurant on a shift-by-shift basis, with primary responsibility for the Bar Department.
The Bar Department Manager manages all adult beverage matters in the Bar Department including ordering of beer, wine and liquor, inventory control and Responsible Alcohol Service (RAS) compliance.
The Bar Department Manager is responsible for the planning, hiring, training, development and motivation of the Bartenders and Bar Servers in the Bar Department.
Must maintain a safe environment and improve bottom line profitability through appropriate revenue management.
3.) The Hospitality Manager supervises the operation of the restaurant on a shift-by-shift basis, with primary responsibility for the dining room service.
Manages hospitality Team Member planning and Team Member development and maintains a safe environment.
Department Manager Responsibilities Include :
Team
Provides feedback and coaching to managers on methods for handling guest complaints concerning food quality.
Utilizes Guest Experience Management (GEM) program to provide feedback to Team Members and makes the adjustments necessary to ensure overall guest satisfaction.
Quality Operations
Heart of House Department Manager :
Creates and puts action plans in place to address issues. Follows up specifically with department's Team Members to ensure completion of plans.
Communicates areas of opportunity to Bartenders, Bar Servers and management team.
Bar Department Manager :
Understands and analyzes pertinent sections of restaurant performance measurement tools (GEM, QSCs, audits, P&L) and trouble-shoots problems areas.
Creates and puts action plans in place to address issues. Follows up specifically with
Sales and Profits
Heart of House Department Manager :
Bar Department Manager :
Hospitality Manager :
Assists the General Manager with the execution of the Local Restaurant Marketing program.
Creates, develops and implements sales building incentives contests.
Completes all other assigned duties or tasks.
Requirements :
See additional physical demands below)
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
PHYSICAL DEMANDS A. Overall Strength Demands (Check One) :
SEDENTARY : LIGHT :
LIGHT : MEDIUM : X
MEDIUM : X
HEAVY : VERY HEAVY :
VERY HEAVY :
Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time
Exerting up to 20 lbs. occasionally, 10lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree
Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
Exerting 50-100 lbs. occasionally, 25-50 lbs. frequently, or up to 10-20 lbs. constantly
Exerting over 100 lbs. occasionally, 50-100lbs. frequently, or up to 20-50 lbs. constantly
B. Identify the Frequency of each physical demand listed below using the following codes :
C CONTINUOUSLY
2 / 3 or more of the time
F FREQUENTLY
From 1 / 3 to 2 / 3 of the time
O OCCASIONALLY
Up to 1 / 3 of the time
R RARELY
Less than 1 hour per week
N NEVER
Never occurs
These are descriptions of the way this job is currently physically being performed; it does not address the potential for accommodations if needed.
PHYSICAL DEMANDS
CODE
DESCRIPTION
Standing
Requires long periods of standing to review operations
Sitting
Doing reports, some paperwork, talking to team members and guests
Walking
Moving throughout the restaurant
Lifting
Ability to lift a maximum of 50 lbs. with or without assistance
Carrying
Ability to carry a maximum of 50 lbs. with or without assistance
Pushing / Pulling
Ability to push or pull a maximum of 50 lbs. with or without assistance
Reaching
Reaching for items in restaurant
Handling
Files, storage boxes, small equipment
Finger Dexterity
Computer keyboard, cell phone, calculator, measuring, holding some tools, supplies
Kneeling
Inspecting, setting up restaurant and cleaning
Crouching
Moving items in restaurant and cleaning
Crawling
For some inspections and cleaning
Bending
Picking up items from floor, inspecting areas and cleaning
Twisting
Moving, inspecting, setting up restaurant
Climbing
Possible for inspecting, changing lights, accessing projectors and TVs and cleaning etc.
Balancing
Standing and reaching / pushing / pulling items
Vision
Viewing, inspecting building areas; ensuring work is done appropriately; giving orders, reading maps, monitors and registers.
Hearing
Receive and interpret information from others-face to face or by phone
Talking
Give information and direction to others in discussion.
Foot Controls
Anchor materials with foot
Other (specify)
C. Machines, Tools, Equipment and Work Aids : (list equipment used in the performance of this job such as PC and peripheral equipment, calculator, office equipment, telephone, copy machine, computer scanner, modem, fax machines, etc.).
Use of all restaurant equipment including but not limited to : headsets, fryers, ovens, microwave, dishwasher, grills and broilers, Bunn hot water dispensers, cash registers, cleaning supplies (mops & brooms), small food prep utensils.
Use of some computer and peripheral equipment, register, monitor, calculator, fax machine, copy machine, telephone and credit card machine.
Some maintenance includes unclogging toilet, relighting water heater, etc. Office supplies such as notepads, pencils, pens, maps for deliveries etc.
Reliable transportation, valid driver’s license, acceptable driving record and insurance for positions that require driving : District Manager, General Manager, Department Manager, Assistant Manager, Restaurant Support Manager and Manager in Training.
D. Environmental Factors : (state the climate in which work is performed, i.e., climate-controlled office, outdoors in various times of seasons, retail environment, etc...)
Fast paced work environment. Primarily inside restaurant around food prep and cooking equipment (hot & cold). May need to be outside for inspection of property.
Requires frequent immersing of hands in water to wash hands, wash and rinse food and small wares. Some positions require gloves.
Delivery, some cleaning / maintenance responsibilities are performed outdoors in the elements like rain, snow, ...
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